---
title: "Telephone Campaign 2026"
ocid: "ocds-r6ebe6-0000811545"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811545"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811545.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811545.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF ST ANDREWS"
published: "2026-04-16"
---

# Telephone Campaign 2026

Buyer: UNIVERSITY OF ST ANDREWS  
Current stage: Award  
OCID: ocds-r6ebe6-0000811545

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## Summary

The University of St Andrews, located in Guardbridge, Scotland, has completed its procurement process for the "Telephone Campaign 2026" contract. This procurement falls under the education category and is governed by public law. The procurement, executed through an open procedure, entails services aimed at supporting the University's Development Office in fundraising and engaging alumni and benefactors globally. The process reached the award stage on 16th April 2026, with the contract awarded to Buffalo Fundraising Consultants. The contract, valued at £84,690, was signed on 23rd January 2026 and commenced with telephone campaigns scheduled post-exam periods each spring, aligning with the University's international outreach efforts.

This tender offers significant potential for businesses specialising in telemarketing services and alumni engagement projects, particularly those adept at navigating international donor pools and adhering to stringent compliance standards such as UK GDPR. Companies with experience in philanthropy-related services can benefit from this opportunity by contributing innovative telethon proposals and student-enriched training programmes. SME businesses, such as Buffalo Fundraising Consultants which secured the contract, are particularly suited to participate, using modular telephonic solutions to enhance student experiences and donor interactions while expanding their service offerings in the education sector.

## Notice

The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide.

### Lot Information

Lot 1

The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide. The Collective Giving team has delivered UK and international telephone campaigns (SaintsCall), contacting parents registered with our Family Programme (current and former) and alumni. These campaigns provide a dual benefit: connecting members of the University community while offering students an enriching experience. Students learn about alumni memories, share current developments at St Andrews, and invite philanthropic support. The programme equips students with valuable skills in philanthropy, communication, and cultural awareness. Calling alumni and parents from different nationalities, students develop confidence in speaking with people they have never met and in asking them to support causes that resonate. These lifelong skills enhance their CVs and future career prospects, making the opportunity an important part of the student experience provided by Collective Giving. Our key drivers require regular support while balancing participation, acquisition, retention, and upgrades, with a strong fundraising focus. At the same time, it is essential that students thank supporters, build meaningful connections, and enjoy genuine conversations. The goodwill generated from these interactions is an invaluable outcome of the campaign. We have trialled a range of calling approaches in terms of duration and segmentation. Given the complexity of our marketplace, we now seek proposals based on a maximum of one campaign per year, scheduled in Spring after exams are completed, lasting 3 weeks, and focused on defined markets. This will simplify training, supervision, payment processes, and time zone management, while also supporting the student experience. St Andrews has a strong international base, with alumni and parents across 140+ countries. We anticipate each donor pool to consist of around 6,000 eligible prospects including both donors and non-donors, as well as parents and alumni. Compliance is critical. Adherence to TPS and UK GDPR legislative requirements has a major impact on our prospect pool, as does the effect of PECR on alumni email communications. Where a third party processes personal data on behalf of the University, contracts must ensure compliance with UK GDPR Article 28, paragraph 3 (a)-(h) and paragraph 4. We would like the flexibility to select requirements on a modular basis, integrating our robust internal systems with the supplier's expertise. Clarity of roles and responsibilities from the outset is essential. Given the current context, the successful tender must be able to offer (and detail separately) offsite modular-based telethon proposals, alongside onsite, in-person student training. The tender must also provide PCI-compliant payment methods that enable donations from the UK, overseas, and the USA via our American Foundation, and be responsive to evolving circumstances before and during campaigns.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554054 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2026 |
| Submission deadline | 21 Oct 2025 |
| Future notice date | Not specified |
| Award date | 23 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £84,690 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF ST ANDREWS |
| Locality | GUARDBRIDGE |
| Post town | Kirkcaldy |
| Postcode | KY16 0US |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM01 Clackmannanshire and Fife |
| Local authority | Fife |
| Electoral ward | Tay Bridgehead |
| Westminster constituency | North East Fife |
| Delivery location | TLM72 Clackmannanshire and Fife |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUFFALO FUNDRAISING CONSULTANTS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79341400 - Advertising campaign services

## Release History

- 16 Apr 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554054
- 30 Sep 2025 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540241

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540241
  Telephone Campaign 2026 - The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554054
  Telephone Campaign 2026 - The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide.

## Notice URLs

- http://
- http://www.st-andrews.ac.uk/staff/money/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000811545
- https://in-tendhost.co.uk/universityofstandrews/aspx/Home
- https://www.st-andrews.ac.uk/media/procurement/supplier-registration-portal.pdf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811545. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000811545.json.