---
title: "SPS-10999 Modification of Cell Call System at HMP Edinburgh"
ocid: "ocds-r6ebe6-0000811682"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811682"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811682.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811682.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH PRISON SERVICE"
published: "2026-03-11"
---

# SPS-10999 Modification of Cell Call System at HMP Edinburgh

Buyer: SCOTTISH PRISON SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000811682

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## Summary

The Scottish Prison Service has initiated an award phase for the project titled "SPS-10999 Modification of Cell Call System at HMP Edinburgh". This project is categorised under "Public order and safety", with the primary objective to integrate cell call systems into a single control point located within the Gate Server Room at HMP Edinburgh. The procurement method employed is an open procedure, tailored for works, and was successfully completed with Secureshield Ltd being awarded the contract valued at £51,000. The contract was signed on 6th January 2026. The location for the delivery is specified as HMP Edinburgh, UKM75, and the project scope involves replacing and upgrading hardware and software components to maintain system reliability and enhanced prisoner communication throughout implementation.

This tender presents substantial opportunities for businesses in the safety and communication technology sectors. Companies specialising in integration of control systems, advanced call logging, and analytics will find this project aligns well with their expertise. Medium-sized enterprises (SMEs), even those outside the EU, are encouraged to compete, as evidenced by Secureshield Ltd, a Glasgow-based SME, securing the contract. Businesses with the capability to carry out complex modifications while ensuring operational continuity can significantly benefit from such contracts, fostering growth through reliable public sector collaborations. The decision-making of Scottish Prison Service indicates a preference for innovative and supportive solutions, paving the way for similar upcoming opportunities that demand a relevant skill set and the ability to deliver efficient transitions.

## Notice

HMP Edinburgh currently operates four independent in-cell call systems serving prisoner accommodation in Ingliston House, Hermiston House, Glenesk House, Ratho House and SRU. These systems enable prisoners to communicate directly with staff in an at designated control desks for routine requests, emergencies and operational requirements. The purpose of this contract is to: - have all systems integrated to a single point of control which would be located within the Gate Server Room and viewed on a single monitor; - Replace and upgrade all relevant hardware and software components to ensure system is fully supported to have a reliable, future proofed system fit for purpose; - Retain the ability to retrieve data from the In-Cell Call System collating comprehensive call logging, analytics, and reporting capabilities; - Maintain prisoner communication capabilities throughout implementation with minimal disruption. Carry out a phased implementation with seamless service transition for Ingliston House, Hermiston House, Glenesk House and SRU. Ratho House shall have a fully operational cell call by the end of each working shift.

### Lot Information

Lot 1

The SPS commenced this procurement process in good faith and with the intention of awarding a contract. Following publication of the Contract Notice, a Request for Quotation Document was published by SPS and was made available to bidders on Public Contract Scotland - Tender. Quotation responses were then evaluated by the SPS in accordance with the RFQ.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551428 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2026 |
| Submission deadline | 29 Oct 2025 |
| Future notice date | Not specified |
| Award date | 6 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £51,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH PRISON SERVICE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9DJ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh West |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SECURESHIELD |

## CPV Codes

### Divisions

- 45 - Construction work

### Codes

- 45310000 - Electrical installation work

## Release History

- 11 Mar 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551428
- 1 Oct 2025 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540341

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540341
  SPS-10999 Modification of Cell Call System at HMP Edinburgh - HMP Edinburgh currently operates four independent in-cell call systems serving prisoner accommodation in Ingliston House, Hermiston House, Glenesk House, Ratho House and SRU. These systems enable prisoners to communicate directly with staff in an at designated control desks for routine requests, emergencies and operational requirements. The purpose of this contract is to: - have all systems integrated to a single point of control which would be located within the Gate Server Room and viewed on a single monitor; - Replace and upgrade all relevant hardware and software components to ensure system is fully supported to have a reliable, future proofed system fit for purpose; - Retain the ability to retrieve data from the In-Cell Call System collating comprehensive call logging, analytics, and reporting capabilities; - Maintain prisoner communication capabilities throughout implementation with minimal disruption. Carry out a phased implementation with seamless service transition for Ingliston House, Hermiston House, Glenesk House and SRU. Ratho House shall have a fully operational cell call by the end of each working shift.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551428
  SPS-10999 Modification of Cell Call System at HMP Edinburgh - HMP Edinburgh currently operates four independent in-cell call systems serving prisoner accommodation in Ingliston House, Hermiston House, Glenesk House, Ratho House and SRU. These systems enable prisoners to communicate directly with staff in an at designated control desks for routine requests, emergencies and operational requirements. The purpose of this contract is to: - have all systems integrated to a single point of control which would be located within the Gate Server Room and viewed on a single monitor; - Replace and upgrade all relevant hardware and software components to ensure system is fully supported to have a reliable, future proofed system fit for purpose; - Retain the ability to retrieve data from the In-Cell Call System collating comprehensive call logging, analytics, and reporting capabilities; - Maintain prisoner communication capabilities throughout implementation with minimal disruption. Carry out a phased implementation with seamless service transition for Ingliston House, Hermiston House, Glenesk House and SRU. Ratho House shall have a fully operational cell call by the end of each working shift.

## Notice URLs

- http://
- http://www.scotcourts.gov.uk/the-courts/sheriff-court/find-a-court
- http://www.sps.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000811682
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811682. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000811682.json.