---
title: "Housing First Flexible Support Service"
ocid: "ocds-r6ebe6-0000812014"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000812014"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000812014.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000812014.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "DUMFRIES AND GALLOWAY COUNCIL"
published: "2026-04-20"
---

# Housing First Flexible Support Service

Buyer: DUMFRIES AND GALLOWAY COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000812014

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## Summary

The Dumfries and Galloway Council has initiated a tender for the Housing First Flexible Support Service, focused on providing quality housing support in the Dumfries and Galloway region, primarily in Lower Nithsdale and Annandale. This procurement targets reducing repeat homelessness for individuals with complex needs. Starting with the tender phase on October 9, 2025, the open procedure concluded with an award to Turning Point Scotland Services Ltd on January 12, 2026. The contract, with an estimated value of GBP 1,282,050, runs from April 1, 2026, through March 31, 2029, with potential extensions. The procurement process is governed by the General Public Services category under CPV classification 85300000, adhering to open electronic submission methods with a focus on quality (70%) and price (30%).

This tender presents substantial growth opportunities for businesses skilled in delivering housing and social support services, particularly those registered with the Care Inspectorate and possessing relevant technical and economic credentials. Companies capable of providing trauma-informed, relationship-based support to people struggling with housing could find this project significantly beneficial. The contract's focus on a personalised, proactive support model might appeal to organisations adept at collaborative, holistic service provision. Firms meeting the qualification requirements—such as having registered staff with SSSC—and committing to community benefits will be well-situated to compete for similar future opportunities with Dumfries and Galloway Council.

## Notice

Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.

### Lot Information

Lot 1

The support model will be relationship based, unconditional and 'portable' and crucially, person-led not system led to deliver what people need. The support service will use a trauma informed approach and caseworkers will need to work with a small number of people who access the service to provide a proactive support service based on individual needs. The recommended ratio of support worker to person using the service is 1:7. The awarded provider will be responsible for the day-to-day operations of the Housing First Service and must work cooperatively and collaboratively with the housing providers, Housing Options and Homeless Service and other key partners to provide a holistic service to those accessing support. The service must adhere to the seven key principles of Housing First: - People have the right to a home; - Flexible support is provided for as long as an individual needs it; - Housing and support are separated; - Individuals have a choice and control; - An active engagement approach is used; - The service is based on people's strengths, goals and aspirations; and - A harm reduction approach is adopted.

Renewal: There are two optional extension periods within the Contract which will be awarded at the sole discretion of Dumfries and Galloway Council. The extensions will be for 12 months each.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554238 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2026 |
| Submission deadline | 12 Nov 2025 |
| Future notice date | Not specified |
| Award date | 12 Jan 2026 |
| Contract period | 1 Apr 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £769,235 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,282,050 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUMFRIES AND GALLOWAY COUNCIL |
| Locality | DUMFRIES |
| Post town | Dumfries and Galloway |
| Postcode | DG1 2HP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM92 Dumfries and Galloway |
| Local authority | Dumfries and Galloway |
| Electoral ward | Nith |
| Westminster constituency | Dumfries and Galloway |
| Delivery location | TLM92 Dumfries and Galloway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TURNING POINT SCOTLAND SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 20 Apr 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554238
- 9 Oct 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541093

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541093
  Housing First Flexible Support Service - Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554238
  Housing First Flexible Support Service - Housing First Flexible Support Service is to provide high-quality, housing first support to individuals who have been provided with a permanent tenancy through the Housing First Programme within designated areas of Dumfries and Galloway. This will predominately be within the Lower Nithsdale and Annandale areas of the Region initially. The aim is to reduce repeat homelessness for a small number of people who have multiple complex needs and struggle to maintain temporary or permanent accommodation.

## Notice URLs

- http://
- http://www.dumgal.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000812014
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000812014. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000812014.json.