--- title: "Information and Advice for Unpaid Carers and People with Disabilities" ocid: "ocds-r6ebe6-0000814153" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000814153" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000814153.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000814153.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "WEST LOTHIAN COUNCIL" published: "2026-03-12" --- # Information and Advice for Unpaid Carers and People with Disabilities Buyer: WEST LOTHIAN COUNCIL Current stage: Award OCID: ocds-r6ebe6-0000814153 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000814153) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000814153.json) ## Summary West Lothian Council is undertaking a public procurement process for a new contract titled "Information and Advice for Unpaid Carers and People with Disabilities," in accordance with the statutory requirement under Section 34 of the Carers (Scotland) Act 2016. This contract aims to provide essential information, advice, and support services to unpaid carers and individuals with disabilities residing in West Lothian. The procurement is categorised under general public services. The process is currently at the tender stage, employing an open procedure method. The initial tender period ends on 1st December 2025, with bid opening set for the same day, marking key deadlines for submissions. The service location is specified as UKM78. This tender represents a significant opportunity for qualified service providers looking to expand their reach and establish themselves within the public sector. It is particularly suited for businesses specialising in healthcare services and support, which can demonstrate relevant experience in delivering similar services. Economic operators should possess strong financial stability and are encouraged to participate, especially those capable of maintaining high quality standards exceeding 60% in the technical scoring criteria. Community benefits are emphasised in the procurement requirements, encouraging businesses with a strong community focus to compete, providing growth prospects in enhancing social responsibility and expanding service footprints in West Lothian. ## Notice There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations. ### Lot Information Lot 1 There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.. Providers must score 60% or above of the total quality score available in order to pass the technical questionnaire section. Renewal: Contract may be extended by up to a further 24 months in total. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551574 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Mar 2026 | | Submission deadline | 1 Dec 2025 | | Future notice date | Not specified | | Award date | 12 Mar 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST LOTHIAN COUNCIL | | Locality | LIVINGSTON | | Post town | Edinburgh | | Postcode | EH54 6FF | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM14 West Lothian | | Local authority | West Lothian | | Electoral ward | Livingston South | | Westminster constituency | Livingston | | Delivery location | TLM78 West Lothian | ## CPV Codes ### Divisions - 98 - Other community, social and personal services ### Codes - 98000000 - Other community, social and personal services ## Release History - 12 Mar 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551574 - 30 Oct 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT542337 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT542337 Information and Advice for Unpaid Carers and People with Disabilities - There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551574 Information and Advice for Unpaid Carers and People with Disabilities - There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations. ## Notice URLs - http:// - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000814153 - https://www.publictendersscotland.publiccontractsscotland.gov.uk/ - https://www.westlothian.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000814153. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000814153.json.