--- title: "Scottish Canals SC0154 - Rota System Support" ocid: "ocds-r6ebe6-0000816417" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000816417" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000816417.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000816417.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "SCOTTISH CANALS" published: "2026-03-31" --- # Scottish Canals SC0154 - Rota System Support Buyer: SCOTTISH CANALS Current stage: Award OCID: ocds-r6ebe6-0000816417 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000816417) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000816417.json) ## Summary Scottish Canals, a non-departmental public body located in Glasgow, has been involved in a tender process for support services related to its staff rota system, known as Planday. This contract, valued at £70,000, falls under the general public services category and addresses comprehensively maintaining and optimising the current rota system, crucial to the organisation's workforce management. The procurement follows an open procedure method and aims to ensure ongoing reliability and optimisation of the system without seeking alternative software solutions. The tender process was completed with the contract being awarded on 1st March 2026, marking the transition to the award stage. Scottish Canals has sought contracts to be managed via electronic means, complying with secure and efficient procurement standards. This tender represents a valuable opportunity for businesses specialising in IT support and cloud-based solutions to engage as service providers for Scottish Canals. As the support contract is vital for the smooth operation of staff scheduling affecting around 430 users, organisations with ISO 27001 Certification or Cyber Essentials and capable of delivering high availability rates (99%) can gain a competitive edge. This is an excellent growth opportunity for businesses focusing on providing cloud-based services hosted securely within the UK or EEA, looking to establish long-term partnerships with public bodies. The contract's recurring nature and potential for renewal further offer robust business development prospects for suitable candidates. Businesses must ensure to uphold strong data security standards and efficient electronic payment and invoicing capabilities. ## Notice Scottish Canals is issuing this Invitation to Tender (ITT) in respect of establishing a contract for comprehensive support services for our existing staff rota system, currently provided by Planday. Please note it is NOT SC's intention to replace the software solution at this time. No alternative software solutions will be considered. The successful supplier will ensure continuity, reliability, and optimisation of this platform. ### Lot Information Lot 1 We require comprehensive support services for our existing staff rota system Planday. The system is integral to managing workforce scheduling across our organisation and supports approximately 430 active users. The successful supplier will ensure continuity, reliability, and optimisation of this platform. The current licencing and support agreement is due to expire March 2026 with no further extension permitted. Renewal: 2 x 12 months ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552900 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 31 Mar 2026 | | Submission deadline | 11 Dec 2025 | | Future notice date | Not specified | | Award date | 1 Mar 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £72,000 | | Lots value | £72,000 | | Awards value | Not specified | | Contracts value | £70,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH CANALS | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G4 9SP | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Canal | | Westminster constituency | Glasgow North | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | PLANDAY | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72253200 - Systems support services ## Release History - 31 Mar 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552900 - 21 Nov 2025 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV544059 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV544059&idx=1 21st November 2025 - Invitation To Tender - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV544059&idx=2 21st November 2025 - Commercial Response Template - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV544059&idx=3 21st November 2025 - Technical Response Questions - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV544059&idx=4 21st November 2025 - Standard Scottish Canals Terms & Conditions - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV544059 Scottish Canals SC0154 - Rota System Support - Scottish Canals is issuing this Invitation to Tender (ITT) in respect of establishing a contract for comprehensive support services for our existing staff rota system, currently provided by Planday. Please note it is NOT SC's intention to replace the software solution at this time. No alternative software solutions will be considered. The successful supplier will ensure continuity, reliability, and optimisation of this platform. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552900 Scottish Canals SC0154 - Rota System Support - Scottish Canals is issuing this Invitation to Tender (ITT) in respect of establishing a contract for comprehensive support services for our existing staff rota system, currently provided by Planday. Please note it is NOT SC's intention to replace the software solution at this time. No alternative software solutions will be considered. The successful supplier will ensure continuity, reliability, and optimisation of this platform. ## Notice URLs - http:// - http://www.publiccontractsscotland.gov.uk - http://www.scottishcanals.co.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000816417 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000816417. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000816417.json.