---
title: "180892 DA01 Award of CRM replacement"
ocid: "ocds-r6ebe6-0000818552"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000818552"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000818552.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000818552.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "MORAY COUNCIL"
published: "2025-12-15"
---

# 180892 DA01 Award of CRM replacement

Buyer: MORAY COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000818552

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000818552)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000818552.json)

## Summary

See notice for full details.

## Notice

Provision of a CRM system for Moray Council as a call off from software value added reseller services framework (SP-21-034)

### Lot Information

Lot 1

Call off from Scottish Procurement software value added reseller services framework (SP-21-034) for the supply of a CRM replacement system (Netcall)

Options: This agreement may be extended for a period of 2*12 months

### Procurement Information

This is a legitimate call off from software value added reseller services framework (SP-21-034), which was advertised in the UK e-notification service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC545631 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Dec 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £511,938 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MORAY COUNCIL |
| Locality | ELGIN |
| Post town | Inverness |
| Postcode | IV30 1BX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Moray |
| Electoral ward | Elgin City North |
| Westminster constituency | Moray West, Nairn and Strathspey |
| Delivery location | TLM62 Inverness and Nairn, Moray, and Badenoch and Strathspey |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Dec 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC545631

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC545631
  180892 DA01 Award of CRM replacement - Provision of a CRM system for Moray Council as a call off from software value added reseller services framework (SP-21-034)

## Notice URLs

- http://
- http://www.moray.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000818552
- https://scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000818552. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000818552.json.