---
title: "Enterprise Service Management (ESM) Solution"
ocid: "ocds-r6ebe6-0000820696"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000820696"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000820696.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000820696.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2026-01-16"
---

# Enterprise Service Management (ESM) Solution

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Tender  
OCID: ocds-r6ebe6-0000820696

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000820696)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000820696.json)

## Summary

See notice for full details.

## Notice

The Authority is seeking to implement and deliver a modern Enterprise Service Management (ESM) solution.

### Lot Information

Lot 1

The Authority is seeking to appoint a suitably experienced and competent Contractor to implement and deliver a modern Enterprise Service Management (ESM) solution.

Options: The duration of the contract will be for five (5) years with the option to extend the contract a further five (5) period of up to twelve months of each period at the sole discretion of the Authority.

Renewal: The duration of the contract will be for five (5) years with the option to extend the contract a further five (5) period of up to twelve months of each period at the sole discretion of the Authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN547443 |
| Notice type | OJEU - F2 - Contract Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2026 |
| Submission deadline | 18 Feb 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G40 4EH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Calton |
| Westminster constituency | Glasgow East |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 16 Jan 2026 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN547443

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN547443
  Enterprise Service Management (ESM) Solution - The Authority is seeking to implement and deliver a modern Enterprise Service Management (ESM) solution.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000820696
- https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000820696. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000820696.json.