--- title: "Direct Award for Cloud Hosted Process Mapping Software under CCS Framework G Cloud 14 RM1557.14" ocid: "ocds-r6ebe6-0000821151" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821151" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000821151.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000821151.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "SOUTH LANARKSHIRE COUNCIL" published: "2026-01-26" --- # Direct Award for Cloud Hosted Process Mapping Software under CCS Framework G Cloud 14 RM1557.14 Buyer: SOUTH LANARKSHIRE COUNCIL Current stage: Award OCID: ocds-r6ebe6-0000821151 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821151) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000821151.json) ## Summary South Lanarkshire Council has completed the procurement process for a digital process mapping tool, aimed at enhancing customer engagement and buy-in. This service falls under the "General Public Services" category and is part of the Cloud Software Lot offered by the Crown Commercial Service’s G-Cloud 14 framework. The procurement was conducted without a prior call for competition as it was identified as the most suitable market route, and the award contract was signed on 1st March 2025. The primary location for this service is in the UKM95 region (Hamilton, UK), with Engage Process being the awarded supplier. The total contract value is £92,432.50, and the document was last updated on 26th January 2026. This tender offers significant opportunities for IT service providers specializing in cloud-hosted software solutions. Businesses capable of offering innovative digital tools that facilitate process mapping and customer interaction could find similar opportunities beneficial for expansion. Although limited in this instance, the use of the G-Cloud framework provides a substantial platform for suppliers to access public sector clients seeking tailored software solutions. Both large-scale suppliers and those ready to scale can thrive by aligning their services with the specific requirements outlined in public sector frameworks such as G-Cloud. ## Notice The Council has a requirement for a digital process mapping tool. This system will be used to maximise customer engagement and buy-in. The system requires to be cloud hosted for accessibility. ### Lot Information Lot 1 The Council has a requirement for a digital process mapping tool. This system will be used to maximise customer engagement and buy-in. The system requires to be cloud hosted for accessibility. Crown Commercial Service Framework G-Cloud 14 (RM1557.14) was identified by Procurement Services as the most appropriate route to market. Lot 2 of the framework (Cloud Software) provides access to over 13,000 software services. As per the G Cloud 14 Buyer guide, the Resource listed their requirements and started a search in G Cloud 14, using keywords and filters to drill down on the numbers of suppliers who met the Council's requirements in order to assess the best fit. The search is saved providing a full audit trail in G Cloud 14. ### Procurement Information Crown Commercial Service Framework G-Cloud 14 (RM1557.14) was identified by Procurement Services as the most appropriate route to market. Lot 2 of the framework (Cloud Software) provides access to over 13,000 software services. As per the G Cloud 14 Buyer guide, the Resource listed their requirements and started a search in G Cloud 14, using keywords and filters to drill down on the numbers of suppliers who met the Council's requirements in order to assess the best fit. The search is saved providing a full audit trail in G Cloud 14. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548002 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Jan 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 1 Mar 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £92,432 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH LANARKSHIRE COUNCIL | | Locality | HAMILTON | | Post town | Motherwell | | Postcode | ML3 0AA | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM9 Southern Scotland | | ITL 3 | TLM95 South Lanarkshire | | Local authority | South Lanarkshire | | Electoral ward | Hamilton North and East | | Westminster constituency | Hamilton and Clyde Valley | | Delivery location | TLM95 South Lanarkshire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ENGAGE PROCESS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services ## Release History - 26 Jan 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548002 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548002 Direct Award for Cloud Hosted Process Mapping Software under CCS Framework G Cloud 14 RM1557.14 - The Council has a requirement for a digital process mapping tool. This system will be used to maximise customer engagement and buy-in. The system requires to be cloud hosted for accessibility. ## Notice URLs - http:// - http://www.southlanarkshire.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000821151 - https://www.scotcourts.gov.uk/courts-and-tribunals/courts-tribunals-and-office-locations/find-us/hamilton-sheriff-court/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821151. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000821151.json.