---
title: "Provision of Visitor Counting Solution"
ocid: "ocds-r6ebe6-0000821591"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821591"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000821591.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000821591.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "NATIONAL GALLERIES OF SCOTLAND"
published: "2026-01-27"
---

# Provision of Visitor Counting Solution

Buyer: NATIONAL GALLERIES OF SCOTLAND  
Current stage: Tender  
OCID: ocds-r6ebe6-0000821591

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## Summary

The National Galleries of Scotland is seeking a supplier for a "Provision of Visitor Counting Solution" under an open procedure. This project is aimed at implementing a modern system to accurately track and analyse visitor numbers across various gallery spaces. The procurement process is currently in the tender stage, with submissions closing on 9th March 2026 at 12:00 PM. The contract, located in Edinburgh under the industry category of "Recreation, culture and religion," has an estimated maximum value of £150,000 GBP over its potential 72-month duration, inclusive of possible renewals. The potential suppliers are expected to maintain a Cyber Essentials Basic Certification throughout the contract period.

This tender presents significant growth opportunities for businesses specialising in visitor analytics and IT solutions, particularly those experienced in integrating systems within existing IT infrastructures. Ideal participants would be those adept in deploying robust, scalable solutions that support operational efficiency and enhance the visitor experience. Suppliers from the technology and data management sectors, as well as those with proven expertise in quality and environmental management standards, would be well-suited to contend for this contract. The open nature of the procurement process enables various businesses to submit electronic tenders, fostering a competitive environment to secure the best solution for the National Galleries of Scotland.

## Notice

National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier. NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability. Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT). There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed. The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS. It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.

### Lot Information

Lot 1

The procurement will be conducted through the use of the Open (single stage) Procedure. Bidders must complete and submit both an SPD and tender response. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.. The estimate maximum contract value for the maximum contract duration of 72 months is 150,000 GBP (ex VAT).

Options: NGS reserves the right to issue a contract modification in terms of Regulation 72 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The contract duration will be for an initial 48-month period, with the option to extend on more than one occasion but not exceeding an additional 24 months; resulting in a possible maximum contract duration of 72 months. This is at the discretion of NGS.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548088 |
| Notice type | OJEU - F2 - Contract Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2026 |
| Submission deadline | 9 Mar 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL GALLERIES OF SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH4 3DS |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Inverleith |
| Westminster constituency | Edinburgh West |
| Delivery location | TLM75 City of Edinburgh |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 51 - Installation services (except software)
- 63 - Supporting and auxiliary transport services; travel agencies services
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48800000 - Information systems and servers
- 48810000 - Information systems
- 51612000 - Installation services of information-processing equipment
- 63513000 - Tourist information services
- 64216200 - Electronic information services
- 72222000 - Information systems or technology strategic review and planning services
- 72222300 - Information technology services
- 72267100 - Maintenance of information technology software

## Release History

- 27 Jan 2026 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548088

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548088
  Provision of Visitor Counting Solution - National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier. NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability. Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT). There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed. The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS. It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.

## Notice URLs

- http://www.nationalgalleries.org
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=821591
- http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000821591
- https://www.publiccontractsscotland.gov.uk
- https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=821591
- https://www.scotcourts.gov.uk/the-courts/court-locations/edinburgh-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821591. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000821591.json.