---
title: "ScotRail Platform Validators - Software & Support"
ocid: "ocds-r6ebe6-0000821622"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821622"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000821622.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000821622.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTRAIL TRAINS LIMITED"
published: "2026-04-08"
---

# ScotRail Platform Validators - Software & Support

Buyer: SCOTRAIL TRAINS LIMITED  
Current stage: Award  
OCID: ocds-r6ebe6-0000821622

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## Summary

The recent procurement process involves ScotRail Trains Limited, which has chosen to extend its contract with Vix Technology for the provision of software and support services related to platform validators across ScotRail stations. This contract, classified under Railway Services, specifically covers the maintenance and software backing for approximately 700 validators that enable customer interactions via Smartcards. The procurement falls under the 'services' category and employs a 'limited' procurement method due to technical and intellectual property rights reserved by Vix Technology, the original supplier. The contract, already awarded and active as of 26 March 2026, will run until 31 March 2027 under a framework that disallows competition due to the unique interoperability and interchangeability requirements of the current system.

This procurement offers significant growth opportunities for businesses capable of developing or supporting similar technologies—especially those with existing capabilities in transport payment technologies and software maintenance. While the contract has been awarded without prior competition publication, companies with expertise in digital validation systems may still find indirect growth opportunities by collaborating or supplying ancillary services that complement Vix Technology's operations. Businesses positioned to innovate in hardware interoperability or develop supplementary technology to enhance customer interactions at transportation hubs may especially benefit from observing and learning from the integration and maintenance strategies employed by established players in this contract.

## Notice

ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.

### Lot Information

Lot 1

ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.

### Procurement Information

On the basis of the Utilities Contracts (Scotland) Regulation 86 1(b)(i)(ii) which states that the contract may be modified without a new procurement to provide for additional works, supplies or services by the original contractor, irrespective of their value, that have become necessary and were not included in the initial procurement, where a change of contractor (i)cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement. Vix are the original supplier of the platform validators and therefore there is an absence of competition for intellectual property, exclusive rights and technical reasons and there are no reasonable alternatives with the capabilities to support and maintain the existing platform validators. Vix own the IP and exclusive rights within the back-office software which is fundamental to the functionality of the validators. Vix are in the best position to carry out maintenance and repair activities on their own product including possessing the qualified skills and processes, as well as having access to replacement parts as required. Attempting to appoint another supplier to carry out these activities is likely to result in additional costs for ScotRail in funding upskilling and development of processes for a new supplier and their personnel and an additional layer of cost in sourcing replacement parts from Vix through another supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553454 |
| Notice type | OJEU - F6 - Contract Award Notice (Utilities) |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTRAIL TRAINS LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 6HQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIX TECHNOLOGY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50317000 - Maintenance and repair of ticket-validation machinery

## Release History

- 8 Apr 2026 at 00:00 - Award - OJEU - F6 - Contract Award Notice (Utilities) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553454
- 3 Feb 2026 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB548732

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB548732
  ScotRail Platform Validators - Software & Support - ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553454
  ScotRail Platform Validators - Software & Support - ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.

## Notice URLs

- http://
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000821622
- https://www.scotrail.co.uk
- https://www.scotrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821622. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000821622.json.