---
title: "Information and Advice for Unpaid Carers and People with Disabilities"
ocid: "ocds-r6ebe6-0000821777"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821777"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000821777.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000821777.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "WEST LOTHIAN COUNCIL"
published: "2026-04-29"
---

# Information and Advice for Unpaid Carers and People with Disabilities

Buyer: WEST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000821777

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## Summary

West Lothian Council is overseeing a procurement process titled "Information and Advice for Unpaid Carers and People with Disabilities," classified under general public services and delivered across the UKM78 region from a central location in Livingston. The tender process commenced on 30th January 2026, with submission deadlines concluding on 16th February 2026. The procurement was conducted using an open procedure aimed at offering services necessary under Section 34 of the Carers (Scotland) Act 2016, ensuring the provision of information, advice, and support services to unpaid carers and people with disabilities residing in West Lothian. The award for this procurement, which started on 9th March 2026, was granted to the Carers of West Lothian, a local SME, with the contract valued at £2,200,000.

This tender represents a lucrative opportunity for businesses, particularly those specialising in social services and support for carers and persons with disabilities. With an emphasis on quality over price, businesses that can demonstrate reliable service provision and maintain a quality score exceeding 60% are well-suited to compete. The procurement offers a stable contract potentially extendable by 24 months beyond its three-year duration, fostering business growth and continuous engagement with local authorities. Companies with sufficient yearly turnover history and the capability to deliver extensive support services are encouraged to participate, enhancing their visibility and influence within the regional community-focused service sector. This opportunity aligns well with businesses seeking to expand their operations in alignment with community benefits and robust public sector procurement guidelines.

## Notice

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

### Lot Information

Lot 1

There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.. Providers must score 60% or above of the total quality score available in order to pass the technical questionnaire section.

Renewal: Contract may be extended by up to a further 24 months in total.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554837 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2026 |
| Submission deadline | 16 Feb 2026 |
| Future notice date | Not specified |
| Award date | 9 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LOTHIAN COUNCIL |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6FF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM78 West Lothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARERS OF WEST LOTHIAN |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 29 Apr 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554837
- 30 Jan 2026 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548435

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548435
  Information and Advice for Unpaid Carers and People with Disabilities - There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554837
  Information and Advice for Unpaid Carers and People with Disabilities - There is a statutory requirement under Section 34 of the Carers (Scotland) Act 2016 (the Act), for local authorities to establish and maintain, or ensure the establishment and maintenance of an information and advice service for relevant Carers. A new contract is required to ensure that an information advice and support service is provided to all unpaid careers and people with disabilities. The service will be provided to all residents of West Lothian who are carers or have disabilities. The service can be accessed on direct access basis or via referral from Social Work or other third sector organisations.

## Notice URLs

- http://
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000821777
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/
- https://www.westlothian.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000821777. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000821777.json.