--- title: "Microsoft Unified Performance Support" ocid: "ocds-r6ebe6-0000822000" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000822000" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000822000.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000822000.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)" published: "2026-05-20" --- # Microsoft Unified Performance Support Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS) Current stage: Award OCID: ocds-r6ebe6-0000822000 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000822000) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000822000.json) ## Summary The Common Services Agency, widely recognised as NHS National Services Scotland (NSS), is overseeing the procurement process titled "Microsoft Unified Performance Support." This initiative falls under the services category and serves the United Kingdom, specifically in the region coded as UKM. The procurement is currently in the award update and contract update phases, with key documentation updated as of 20th May 2026. The NHS NSS, based in Edinburgh, acts as the buying organisation, ensuring the provision of ongoing support for the National M365 Tenant through a call-off contract under the Software Value Added Reseller framework. The contract spans 1080 days and is fundamental to maintaining Microsoft's M365 Enterprise Agreement. This tender offers significant business growth opportunities by providing an extensive support framework to Microsoft, a large-scale supplier. The procurement method, which is without prior publication of a call for competition, favours well-established firms capable of delivering high-level IT services and solutions. With opportunities for entities with expertise in software support and IT service provision, businesses looking to align with substantial public sector IT infrastructure projects will find this contract advantageous. Additionally, businesses equipped to provide professional IT services at a comprehensive scale are particularly well-suited to benefiting from this procurement arrangement. ## Notice Microsoft Unified Performance Support (UPS). Awarded as a Call off contract under the Software Value Added Reseller framework agreement. Microsoft Unified Support was agreed through all relevant national M365 Governance bodies. The UPS contract is supplementary to the main M365 Enterprise Agreement. In provision of ongoing support of the National M365 Tenant and additional professional services from Microsoft to NHS Scotland. ### Lot Information Lot 1 Microsoft Unified Performance Support (UPS). Awarded as a Call off contract under the Software Value Added Reseller framework agreement. Microsoft Unified Support was agreed through all relevant national M365 Governance bodies. The UPS contract is supplementary to the main M365 Enterprise Agreement. In provision of ongoing support of the National M365 Tenant and additional professional services from Microsoft to NHS Scotland. ### Procurement Information This is a call off from the Software VAR framework. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY556262 | | Notice type | OJEU - F20 - Modification Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 20 May 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 9 Jun 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £9,009,782 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS) | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH12 9EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | COMPUTACENTER; MICROSOFT | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 20 May 2026 at 00:00 - AwardUpdate - OJEU - F20 - Modification Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY556262 - 30 Apr 2026 at 00:00 - AwardUpdate - OJEU - F20 - Modification Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554922 - 29 Jan 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548370 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN548370 Microsoft Unified Performance Support - Microsoft Unified Performance Support (UPS). Awarded as a Call off contract under the Software Value Added Reseller framework agreement. Microsoft Unified Support was agreed through all relevant national M365 Governance bodies. The UPS contract is supplementary to the main M365 Enterprise Agreement. In provision of ongoing support of the National M365 Tenant and additional professional services from Microsoft to NHS Scotland. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554922 Microsoft Unified Performance Support - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY556262 Microsoft Unified Performance Support ## Notice URLs - http:// - http://www.nss.nhs.scot/browse/procurement-and-logistics - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000822000 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000822000. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000822000.json.