---
title: "Strategic Digital Partner for Website and Mobile Applications"
ocid: "ocds-r6ebe6-0000822294"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000822294"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000822294.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000822294.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "CALMAC FERRIES LIMITED"
published: "2026-02-18"
---

# Strategic Digital Partner for Website and Mobile Applications

Buyer: CALMAC FERRIES LIMITED  
Current stage: Award  
OCID: ocds-r6ebe6-0000822294

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000822294)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000822294.json)

## Summary

The procurement process initiated by CalMac Ferries Limited is for the selection of a strategic digital partner to oversee the development and enhancement of its digital platforms, including websites and mobile applications. As a key ferry operator, CalMac requires a partner to manage and improve its existing digital infrastructure which is vital for communication and operational support. This project, tendered under a competitive procedure with negotiation, falls under the services industry category, specifically focusing on IT and telecommunications services. Located in the UKM region, the tender is in the active stage with a submission deadline of 4th March 2026. The procurement method is selective, indicating that not all interested bidders will be invited to tender. The estimated contract value is GBP 7,500,000, and the contract is set to run for three years with the possibility of a two-year extension.

This tender presents significant opportunities for businesses specialising in digital transformation and IT services. Enterprises with expertise in managing digital platforms, cloud hosting, and system integration, particularly using Microsoft Azure, would find this contract attractive for growth. The procurement requires compliance with high technical and economic standards, making it suitable for established companies with proven track records in similar projects. With community benefits integrated into the procurement, such as promoting STEM education and offering apprenticeships, companies that value corporate social responsibility can enhance their profiles. This tender represents an opportunity not only for business growth but also for contributing to community development and skills enhancement in the region.

## Notice

CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision.

### Lot Information

Lot 1

CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision.

Renewal: The initial term will run for a period of 3 years, after which there will be the option to extend by up to an additional 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549813 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Feb 2026 |
| Submission deadline | 4 Mar 2026 |
| Future notice date | Not specified |
| Award date | 18 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CALMAC FERRIES LIMITED |
| Locality | GOUROCK |
| Post town | Paisley |
| Postcode | PA19 1QP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Inverclyde |
| Electoral ward | Inverclyde West |
| Westminster constituency | Inverclyde and Renfrewshire West |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Feb 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549813
- 2 Feb 2026 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB548509

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB548509
  Strategic Digital Partner for Website and Mobile Applications - CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549813
  Strategic Digital Partner for Website and Mobile Applications - CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision.

## Notice URLs

- http://
- http://www.calmac.co.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000822294
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000822294. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000822294.json.