---
title: "Tender Brief AHA Customer Survey"
ocid: "ocds-r6ebe6-0000823927"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000823927"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000823927.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000823927.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "ALMOND HOUSING ASSOCIATION"
published: "2026-02-17"
---

# Tender Brief AHA Customer Survey

Buyer: ALMOND HOUSING ASSOCIATION  
Current stage: Tender  
OCID: ocds-r6ebe6-0000823927

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000823927)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000823927.json)

## Summary

The Almond Housing Association, located in Livingston, is inviting tenders for the 'Tender Brief AHA Customer Survey.' This procurement pertains to housing and community amenities within West Lothian, specifically targeting areas such as Livingston, Bathgate, Whitburn, and smaller settlements. The process is at the tender stage, with key dates including a submission deadline on 20 March 2026 and award start on 23 March 2026. The procurement method is open, with electronic submissions required, and the survey aims at covering 2,550 tenants and 184 factored owners with a budget of £45,000.

This tender presents an opportunity for research and consultancy firms specialising in tenant surveys to expand their portfolio and demonstrate expertise in tenant engagement. Businesses with a strong background in housing surveys, particularly those skilled in face-to-face and telephone methodologies, would be well-suited for this contract. Proposals that can strategically exceed the expected response rate of 40% and incorporate innovative survey implementation techniques will be advantageous, offering significant growth potential for firms looking to establish themselves in the public sector housing industry.

## Notice

Full tenant survey for 2550 tenants and 184 factored owners in 2026. Followed by one third rolling survey in years 27,28 & 29 effectively giving us full survey again but in smaller parts each year instead of once every 3 years .

### Lot Information

Lot 1

Full tenant and factor service questionnaire

Options: minimum response rate expected at 40% but with provision for higher results with pricing. The 40% should be face to face/telephone with all tenants given mail or electronic option.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549770 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2026 |
| Submission deadline | 20 Mar 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 6 Apr 2026 - 1 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000 |
| Lots value | £45,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ALMOND HOUSING ASSOCIATION |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 5AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | East Livingston and East Calder |
| Westminster constituency | Livingston |
| Delivery location | TLM78 West Lothian |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 17 Feb 2026 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549770

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549770
  Tender Brief AHA Customer Survey - Full tenant survey for 2550 tenants and 184 factored owners in 2026. Followed by one third rolling survey in years 27,28 & 29 effectively giving us full survey again but in smaller parts each year instead of once every 3 years .

## Notice URLs

- http://www.almondha.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000823927
- https://www.publiccontractsscotland.gov.uk/
- https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=823927
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=823927
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx
- https://www.scotcourts.gov.uk/the-courts/court-locations/livingston-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000823927. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000823927.json.