--- title: "Strategic Digital Partner for Website and Mobile Applications" ocid: "ocds-r6ebe6-0000824008" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000824008" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000824008.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000824008.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "CALMAC FERRIES LIMITED" published: "2026-02-18" --- # Strategic Digital Partner for Website and Mobile Applications Buyer: CALMAC FERRIES LIMITED Current stage: Tender OCID: ocds-r6ebe6-0000824008 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000824008) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000824008.json) ## Summary CalMac Ferries Limited is inviting bids for their procurement process titled "Strategic Digital Partner for Website and Mobile Applications​." The tender primarily focuses on improving the digital platform that supports customer communications, operational support, and real-time service updates for ferry services. The procurement falls under the services category, specifically within the IT industry, and is conducted through a competitive procedure with negotiation. Operating in the UKM region, the buying organisation is a public ferry operator. Key dates include the submission deadline on 23rd March 2026, while the tender process will be managed electronically through PCS-Tender. The successful contractor will be expected to provide ongoing support and improvements, host infrastructure within Microsoft Azure, and adhere to various compliance standards, aligning with CalMac's long-term digital strategy. This tender presents a significant opportunity for businesses specialising in digital services, particularly those with expertise in Microsoft Azure infrastructure, website and mobile application development, and systems integration. The contract, valued at £7.5 million, is likely to appeal to companies equipped to manage large-scale digital platforms and capable of iterative improvements under governance protocols. Businesses with a minimum annual turnover of £7.5 million and capable of meeting certain financial ratios are encouraged to apply, with scope for community benefits through skills development and local engagement initiatives. Potential suppliers may benefit from work experience placements, apprenticeship opportunities, and partnerships supporting STEM education, creating avenues for business growth and fostering local skills enhancement. ## Notice CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision. ### Lot Information Lot 1 CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision. Renewal: The initial term will run for a period of 3 years, after which there will be the option to extend by up to an additional 24 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549809 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Feb 2026 | | Submission deadline | 23 Mar 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £7,500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CALMAC FERRIES LIMITED | | Locality | GOUROCK | | Post town | Paisley | | Postcode | PA19 1QP | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Inverclyde | | Electoral ward | Inverclyde West | | Westminster constituency | Inverclyde and Renfrewshire West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 18 Feb 2026 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549809 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549809 Strategic Digital Partner for Website and Mobile Applications - CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision. ## Notice URLs - http:// - http://www.calmac.co.uk - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000824008 - https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ - https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000824008. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000824008.json.