---
title: "PKC13564 Auto Attendant System - Support and Managed Services"
ocid: "ocds-r6ebe6-0000824066"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000824066"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000824066.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000824066.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "PERTH & KINROSS COUNCIL"
published: "2026-02-18"
---

# PKC13564 Auto Attendant System - Support and Managed Services

Buyer: PERTH & KINROSS COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000824066

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000824066.json)

## Summary

Perth & Kinross Council has completed the procurement process for the contract titled "PKC13564 Auto Attendant System - Support and Managed Services". This contract falls under the services industry category and was finalized through a selective procurement method using a restricted procedure. The contract was awarded on 17th February 2026 to Netcall Technology Limited, with the process covered by the GPA. The procurement was specifically aimed at providing support and managed services for an Auto Attendant System, with Perth, UKM77 being the designated location for delivery.

This contract offers business growth opportunities for companies specialising in telecommunications and managed services. Large-scale businesses, with capabilities to provide technological infrastructure and support services, were particularly suited to the selective procurement process employed here. As the procurement method favoured larger entities, it potentially opens avenues for partnerships or subcontracting for smaller firms keen on entering this market segment. The contract being valued at £53,379 also sets a benchmark for companies looking to calibrate their services accordingly. Engagement in this field aligns well with organisations looking to expand into regional or local authority contracts within the UK.

## Notice

Auto Attendant System - Support and Managed Services

### Lot Information

Lot 1

Procurement of support and managed services for an Auto Attendant System.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549850 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £53,379 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PERTH & KINROSS COUNCIL |
| Locality | PERTH |
| Post town | Perth |
| Postcode | PH1 5PH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Perth and Kinross |
| Electoral ward | Perth City Centre |
| Westminster constituency | Perth and Kinross-shire |
| Delivery location | TLM77 Perth and Kinross, and Stirling |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 18 Feb 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549850

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB549850
  PKC13564 Auto Attendant System - Support and Managed Services - Auto Attendant System - Support and Managed Services

## Notice URLs

- http://
- http://www.pkc.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000824066

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000824066. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000824066.json.