--- title: "ICT Managed Service Provider - Ferguslie Park Housing Association" ocid: "ocds-r6ebe6-0000826460" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000826460" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000826460.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000826460.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "FERGUSLIE PARK HOUSING ASSOCIATION LTD" published: "2026-03-19" --- # ICT Managed Service Provider - Ferguslie Park Housing Association Buyer: FERGUSLIE PARK HOUSING ASSOCIATION LTD Current stage: Tender OCID: ocds-r6ebe6-0000826460 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000826460) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000826460.json) ## Summary The Ferguslie Park Housing Association Ltd in Paisley is currently tendering for an ICT Managed Service Provider to oversee its ICT provision, with a contract lasting up to five years. This procurement falls within the housing and community amenities sector and utilises a restricted procedure under a selective procurement method. The tender period concludes on 17th April 2026, with electronic submissions accepted. The procurement supports community benefit outcomes, encouraging engagement with local organisations. This opportunity is located at Ferguslie Park, Paisley, which is primarily a single-site operation with remote capabilities. This tender presents a significant opportunity for ICT service providers to secure substantial work within the social housing sector by delivering comprehensive IT support and strategic architecture services. Businesses with experience in ICT managed services, particularly those capable of providing 24/7 support and strategic solutions, are well-placed to compete in this tender. The successful bidder will provide services including server hosting, security infrastructure management, and resilient connectivity solutions. Given the emphasis on quality, companies are encouraged to showcase their capabilities in providing high-level service to similar organisations, enhancing their growth potential in the public procurement landscape. ## Notice FPHA are seeking to appoint a Managed Service Provider for their ICT Provision on a contract upto a maximum of 5 years. ### Lot Information Lot 1 Ferguslie Park Housing Association (FPHA) is an independent community-based housing association with over 800 properties and we are governed by a volunteer management committee, many of whom are our customers. We are a registered social landlord and a society under the Co-operative and Community Benefit Societies Act 2014. We have been a registered Scottish Charity since 2003 and do not distribute our surpluses, but rather, we reinvest these for the benefit of our current and future customers. We have one wholly-owned subsidiary, the New Tannahill Centre Ltd. It is also a registered Scottish Charity and is run by a committee of volunteers. Together we form The Ferguslie Group. FPHA are undertaking a procurement to appoint a suiably competent, experienced and knowledgeable ICT Managed Service Provider for upto a maximum of 5 years from appointment. The ICT environment is critical to the delivery of frontline social housing services. The scope of the contract includes the 24/7/365 support of the Group's ICT provision and will also include planned hardware and software updates over the period of the appointment. From an ICT viewpoint, FPHA, is a "single site" operation from its head office in the Tannahill Centre, 76 Blackstoun Road, Paisley, PA3 1NT where the secure server room is located. Primarily FPHA is single-site operation with remote and mobile working capability. The MSP is expected to deliver the following key services - Strategic architecture - Onboarding of all services in-scope of the solution - First-, second- and third-line service desk - Hosting, including support for the servers and associated storage - Security infrastructure including firewall management - Security Operations Centre which is staffed 24x7 and can readily respond to and independently action any alerts particularly outside of FPHA's normal business hours - Resilient connectivity between FPHA's Head Office and the hosting service - Resilient Internet connectivity - Telephone system - Local Wired and Wireless Area Networks - End-user support, with on-site visits if and as required - Building of new end-user devices and maintenance of these builds - Patching - Backup including Private/Public cloud hosted services Office 365 services including Email, OneDrive and SharePoint - Monthly service reports and meetings The final scope and delivery model will be refined during mobilisation in agreement with the Contractor Renewal: The contract will be appointed on an initial 36 month basis with the buyer retaining the option to extend the appointment beyond this period for a further 24 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552032 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Mar 2026 | | Submission deadline | 17 Apr 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000 | | Lots value | £250,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FERGUSLIE PARK HOUSING ASSOCIATION LTD | | Locality | PAISLEY | | Post town | Paisley | | Postcode | PA3 1NT | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Renfrewshire | | Electoral ward | Paisley Northwest | | Westminster constituency | Paisley and Renfrewshire North | | Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 19 Mar 2026 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552032 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552032 ICT Managed Service Provider - Ferguslie Park Housing Association - FPHA are seeking to appoint a Managed Service Provider for their ICT Provision on a contract upto a maximum of 5 years. ## Notice URLs - http:// - http://www.fpha.org.uk/ - http://www.publiccontractsscotland.gov.uk - http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=826460 - http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000826460 - https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ - https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=826460 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000826460. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000826460.json.