---
title: "HH361-25-SG IMX Monitor License (SVAR)"
ocid: "ocds-r6ebe6-0000828022"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000828022"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000828022.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000828022.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS HIGHLAND"
published: "2026-03-31"
---

# HH361-25-SG IMX Monitor License (SVAR)

Buyer: NHS HIGHLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000828022

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## Summary

NHS Highland has completed the procurement process for the "HH361-25-SG IMX Monitor License," aimed at supporting operational oversight within the health services sector. Located in Inverness, NHS Highland is leveraging the IMX Monitor, a customer-facing dashboard solution, to enhance their digital services. This tender, classified under healthcare services, followed an open procedure and progressed to the award stage on 31 March 2026, with the contract commencing on 1 July 2025. The procurement process included a contractual value of GBP 78,067.59, with Computacenter (UK) Ltd appointed as the supplier for this framework agreement. The contract prioritises ongoing availability of IMX product licensing and Level 2 support services over an initial three-year term.

This contracting opportunity enables businesses, particularly those in IT and software services, to gain traction in the healthcare sector. It can benefit large enterprises capable of offering comprehensive software solutions and support services. The awarded contract underlines the importance of service assurance and informed decision-making capabilities, suggesting significant demand for robust and efficient IT service management. Existing and aspiring suppliers in the IT software domain can explore similar tenders to contribute to operational monitoring and service visibility enhancements within healthcare organisations, thus opening avenues for business growth through strategic partnerships with entities like NHS Highland.

## Notice

NHS Highland currently utilises IMX (IMX Monitor), a customer facing dashboard solution, to support monitoring, visibility, and operational oversight of system integrations and data flows across the organisation. The IMX solution provides a structured and accessible interface that supports operational awareness, service assurance, and informed decision making, contributing to the stability and effectiveness of digital services.

### Lot Information

Lot 1

NHS Highland currently utilises IMX (IMX Monitor), a customer facing dashboard solution, to support monitoring, visibility, and operational oversight of system integrations and data flows across the organisation. The IMX solution provides a structured and accessible interface that supports operational awareness, service assurance, and informed decision making, contributing to the stability and effectiveness of digital services. The IMX solution is supplied via Computacenter UK Ltd, and includes both the IMX product licence and Level 2 (Standard) Support, providing 24/7/365 support coverage. The solution is procured through an approved contractual route, ensuring appropriate governance, supplier accountability, and commercial assurance. The current proposal covers a three year initial term, including annual IMX product licensing and Level 2 support services. Pricing, service scope, and support arrangements are defined within the supplier quotation and associated contractual documentation. Given the reliance on IMX for operational monitoring and service visibility, securing continued access to the solution and its associated support services is essential to avoid disruption, reduced oversight, and increased operational risk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552906 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £78,067 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HIGHLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 3BW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48218000 - License management software package
- 48422000 - Software package suites
- 72212218 - License management software development services

## Release History

- 31 Mar 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552906

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552906
  HH361-25-SG IMX Monitor License (SVAR) - NHS Highland currently utilises IMX (IMX Monitor), a customer facing dashboard solution, to support monitoring, visibility, and operational oversight of system integrations and data flows across the organisation. The IMX solution provides a structured and accessible interface that supports operational awareness, service assurance, and informed decision making, contributing to the stability and effectiveness of digital services.

## Notice URLs

- http://
- http://www.nhshighland.scot.nhs.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000828022

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000828022. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000828022.json.
