---
title: "Provision of Civica System including Licences, Support and Maintenance"
ocid: "ocds-r6ebe6-0000828441"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000828441"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000828441.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000828441.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2026-04-16"
---

# Provision of Civica System including Licences, Support and Maintenance

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000828441

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## Summary

North Ayrshire Council has awarded a contract for the provision of the Civica System, including necessary licences, support, and maintenance, commencing on 1st April 2026, and concluding on 31st March 2027. This contract, valued at GBP 61,224.67, reflects the requirement of a legacy ICT system that only the incumbent supplier can maintain due to technical reasons. Located in Irvine, region UKM93, the council acts as the central purchasing body, overseeing the award process. This procurement, classified under general public services, is in the award stage, adhering to a limited procurement method without prior publication due to the absence of competition, specifically tailored for services in the relevant industry category.

The contract presents an opportunity for organisations specialising in ICT systems and software maintenance to understand the ongoing needs of public sector entities, offering insights into managing complex legacy systems. However, as it is a single tender action based on technical reasons, primarily benefiting the incumbent supplier, Civica UK Limited, potential competitors and businesses seeking similar opportunities could focus on innovating solutions compatible with legacy systems or exploring niches within the public services sector. The limited procurement approach underscores the importance of niche specialisation, primarily benefiting large-scale suppliers with specific competencies in legacy ICT solutions.

## Notice

North Ayrshire Council required a contract for the annual provision of the Civica System and the Licenses, Support and Maintenance for the System. The contract will commence on 1st April 2026, and the end date is 31st March 2027.

### Lot Information

Lot 1

Single Tender Action for the Provision of Civica System including Licences, Support and Maintenance.

### Procurement Information

Legacy ICT system that only the incumbent supplier can maintain, support or provide licenses to.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553964 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £61,224 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212218 - License management software development services

## Release History

- 16 Apr 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553964

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553964
  Provision of Civica System including Licences, Support and Maintenance - North Ayrshire Council required a contract for the annual provision of the Civica System and the Licenses, Support and Maintenance for the System. The contract will commence on 1st April 2026, and the end date is 31st March 2027.

## Notice URLs

- http://
- http://www.north-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000828441

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000828441. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000828441.json.