---
title: "Award of call-off from Y22007 for the provision of Operator Connect - MSDR"
ocid: "ocds-r6ebe6-0000828780"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000828780"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000828780.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000828780.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE)"
published: "2026-04-07"
---

# Award of call-off from Y22007 for the provision of Operator Connect - MSDR

Buyer: SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE)  
Current stage: Award  
OCID: ocds-r6ebe6-0000828780

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000828780)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000828780.json)

## Summary

The Social Care and Social Work Improvement Scotland (Care Inspectorate), located in Dundee, has completed the procurement process for the provision of Operator Connect - MSDR under the KCS framework Y22007 Communications Solutions. This contract, valued at £67,320, was directly awarded to TRUSTMARQUE SOLUTIONS LIMITED and will be active from 1 April 2026 to 31 March 2029. The procurement was conducted using an open procedure, fitting within the social protection industry category. The primary location for the procurement activities is in the UKM region.

This contract presents business growth opportunities, particularly for large enterprises specialising in communications solutions and capable of offering services like the Operator Connect - MSDR. The open procedure of the procurement process underscores the competitive nature of the tender, allowing established service providers to effectively compete. Organisations looking to engage in these types of procurement processes should ideally have experience in large-scale service delivery and a robust understanding of working within governmental frameworks.

## Notice

Direct award call-off from KCS framework Y22007 Communications Solutions for the provision of Operator Connect - MSDR. Commencing 1 April 2026 till 31 March 2029.

### Lot Information

Lot 1

Direct award call-off from KCS framework Y22007 Communications Solutions for the provision of Operator Connect - MSDR. Commencing 1 April 2026 till 31 March 2029.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553377 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Apr 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £67,320 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE) |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4NY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | West End |
| Westminster constituency | Dundee Central |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64215000 - IP telephone services

## Release History

- 7 Apr 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553377

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR553377
  Award of call-off from Y22007 for the provision of Operator Connect - MSDR - Direct award call-off from KCS framework Y22007 Communications Solutions for the provision of Operator Connect - MSDR. Commencing 1 April 2026 till 31 March 2029.

## Notice URLs

- http://
- http://www.careinspectorate.gov.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000828780

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000828780. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000828780.json.