--- title: "Student Assistance and Support Services" ocid: "ocds-r6ebe6-0000829016" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000829016" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000829016.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000829016.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "APUC LIMITED" published: "2026-05-25" --- # Student Assistance and Support Services Buyer: APUC LIMITED Current stage: Tender OCID: ocds-r6ebe6-0000829016 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000829016) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000829016.json) ## Summary The procurement process initiated by APUC Limited focuses on securing contractor(s) for providing "Student Assistance and Support Services" to the Scottish Higher Education/Further Education (HE/FE) sector. Classified under the services category, the procurement involves counselling services, a student support helpline, and online mental health and wellbeing support. APUC Limited, located in Stirling, is conducting this open tender process, with the original bid deadline extended from 1st June 2026 to 10th June 2026, reflecting the tender update as of 25th May 2026. The total contract value is proposed at GBP 800,000, and the procurement method employed is an open procedure, allowing electronic submissions only, with key dates staggered in June for tender closure and opening. This tender provides significant business growth opportunities for service providers specialising in mental health, counselling, and online support tools. The demand for comprehensive student support systems aligns with the increasing focus on mental wellness in educational settings. Ideal bidders would be businesses with a robust infrastructure for delivering quality technical support alongside cost-effective solutions, as award criteria include 60% emphasis on technical quality and 40% on price. Firms with access to resilient supply chain management systems stand a competitive advantage, as these services are meant to operate sustainably across multiple institutions. APUC's call for community benefits through this framework further means businesses can potentially build brand goodwill while contributing meaningfully to societal wellbeing goals. ## Notice The Authority is seeking Contractor(s) for the provision of student assistance and support services to the Scottish HE/FE sector (https://www.apuc-scot.ac.uk/?#!/members). These services include: counselling sevices, student support helpline and online mental health and wellbeing support. ### Lot Information Student Wellbeing Tool Provision of online mental health and wellbeing support: online peer to peer web portal, offering creative tools, courses and web-based therapy and online knowledge hub for students including, but not limited to, advice on wellbeing and self-help practises. Renewal: 1 x 12-month extension. Full Student Support Service This lot will be combining: - Counselling on a one-on-one basis given via SVC, telephone and in a face-to-face setting; - Student support helpline (out of hours, 24/7 or as required) via telephone and/or online methods); - Online mental health and wellbeing support: online peer to peer web portal, offering creative tools, courses and web-based therapy and online knowledge hub for students including, but not limited to, advice on wellbeing and self-help practises. Renewal: 1 x 12 month extension. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY556481 | | Notice type | OJEU - F14 - Corrigendum | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 May 2026 | | Submission deadline | 1 Jun 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | 3 years - 30/04/2029. | ## Values | Field | Value | | --- | --- | | Tender value | £800,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | APUC LIMITED | | Locality | STIRLING | | Post town | Falkirk and Stirling | | Postcode | FK8 2DZ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM0 Eastern Scotland | | ITL 3 | TLM02 Perth and Kinross, and Stirling | | Local authority | Stirling | | Electoral ward | Stirling East | | Westminster constituency | Stirling and Strathallan | | Delivery location | TLM77 Perth and Kinross, and Stirling | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312300 - Guidance and counselling services - 85312320 - Counselling services ## Release History - 25 May 2026 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY556481 - 29 Apr 2026 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554855 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554855 Student Assistance and Support Services - The Authority is seeking Contractor(s) for the provision of student assistance and support services to the Scottish HE/FE sector (https://www.apuc-scot.ac.uk/?#!/members). These services include: counselling sevices, student support helpline and online mental health and wellbeing support. ## Notice URLs - http:// - http://ucsp.ac.uk/ - http://www.apuc-scot.ac.uk - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - http://www.publictendersscotland.publiccontractsscotland.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000829016 - https://www.apuc-scot.ac.uk/?#!/members - https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000829016. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000829016.json.