--- title: "NHS Scotland Business Services Programme - Client-Side Partner" ocid: "ocds-r6ebe6-0000830292" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000830292" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000830292.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000830292.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)" published: "2026-04-27" --- # NHS Scotland Business Services Programme - Client-Side Partner Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND) Current stage: Tender OCID: ocds-r6ebe6-0000830292 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000830292) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000830292.json) ## Summary Public Services Delivery Scotland (PSD Scotland), through the Common Services Agency, has initiated an open procurement process to find a Client-Side Partner for the NHS Scotland Business Services Programme. The tender, currently in the active stage, seeks to assist with the implementation of an ERP system across NHS Scotland, focusing on both technical/commercial and people/service design aspects. Interested parties can submit bids electronically until the deadline of 27th May 2026 at 17:00. The procurement operation, classified under the health services industry with a CPV code of 72000000, involves two lots, located in Scotland, with an estimated total value of £13 million. Participating businesses should attend the virtual Bidder Day on the 5th of May 2026, hosted via Teams, for further insights into the project requirements. This procurement opportunity provides considerable scope for competitive businesses specializing in ERP systems and service design enhancements to expand their presence within the public sector. Companies with expertise in technical and commercial support in ERP implementation or those versed in change management and operational model design will find this tender appealing. PSD Scotland encourages bidders to demonstrate substantial financial stability, technical capability, and community engagement, including providing community benefits related to the services. Those capable of fulfilling these criteria have the opportunity to secure long-term contracts and foster growth through involvement in strategic NHS Scotland initiatives, ensuring substantial contributions to public health services in Scotland. ## Notice The Common Services Agency (more commonly known as Public Services Delivery Scotland or PSD Scotland) is undertaking an Open procurement process for a Client-Side Partner(s) to assist the NHS Scotland Business Service Progamme. The Business Services Programme is currently undertaking a procurement process for an integrated ERP system. This Invitation to Tender (ITT) will be used to select an appropriate organisation(s) as a Client-Side Partner who will support the NHSS National Programme Team in implementing the preferred ERP solution with the systems integrator, whilst also supporting on the consequential changes to personnel and the ways in which they work. ### Lot Information Lot 1 - Technical and Commercial Lot 1 encompasses the technical and commercial requirements to support the NHSS National Programme Team and Health Boards in delivering the Authority responsibilities in relation to the new ERP solution, and review and assess the activities required by the systems integrator to achieve the successful design and implementation of the new system, including providing assurance of the systems integrator activities where required.. The value of this Lot is estimated to be GBP 10m. Renewal: The contract includes an optional extension period of 12 months. Lot 2 - People and Service Design Lot 2 relates to the people and service design elements of the new ERP solution implementation. This will include the common operating model (design and execution), change management and advising on the system roll-out from a people and culture perspective.. The value of this Lot is estimated to be GBP 3m. Renewal: The contract includes an optional extension period of 12 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554678 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Apr 2026 | | Submission deadline | 27 May 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £13,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND) | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH12 9EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 27 Apr 2026 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554678 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR554678 NHS Scotland Business Services Programme - Client-Side Partner - The Common Services Agency (more commonly known as Public Services Delivery Scotland or PSD Scotland) is undertaking an Open procurement process for a Client-Side Partner(s) to assist the NHS Scotland Business Service Progamme. The Business Services Programme is currently undertaking a procurement process for an integrated ERP system. This Invitation to Tender (ITT) will be used to select an appropriate organisation(s) as a Client-Side Partner who will support the NHSS National Programme Team in implementing the preferred ERP solution with the systems integrator, whilst also supporting on the consequential changes to personnel and the ways in which they work. ## Notice URLs - http:// - http://publicservicesdelivery.scot/about/procurement/ - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000830292 - https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ - https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html - https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/16842679019DDED8247B ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000830292. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000830292.json.