--- title: "National Primary Care Clinician Database (NPCCD)" ocid: "ocds-r6ebe6-0000831667" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000831667" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000831667.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000831667.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND)" published: "2026-07-15" --- # National Primary Care Clinician Database (NPCCD) Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND) Current stage: Award OCID: ocds-r6ebe6-0000831667 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000831667) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000831667.json) ## Summary The procurement process for the "National Primary Care Clinician Database (NPCCD)" was conducted by The Common Services Agency, widely known as Public Services Delivery Scotland (PSD Scotland), headquartered in Edinburgh. This tender focuses on providing business-as-usual support and maintenance services across medical, ophthalmic, and dental workstreams, such as service desk operation, user management, and incident resolution. It falls under the services industry category, with the location specified as Scotland (UKM region). The procurement was executed using a selective restricted procedure within the Scottish Government Digital Technology and Cyber Services DPS, and the award stage is currently at an updated contract status as of 15 July 2026. Sword IT Solutions, a large-scale supplier, successfully secured the contract, valued at GBP 729,000, signed on 29 April 2026, with a potential two-year extension option included to the contract period. This tender represents significant growth opportunities for businesses specializing in IT solutions and services, particularly those capable of providing comprehensive support and maintenance for critical databases within healthcare sectors. Firms with expertise in managing complex systems, offering robust service desks, and ensuring seamless integration and data management are ideally suited to compete. Additionally, the competitive nature of the procurement process, which saw two bids evaluated, indicates a beneficial landscape for well-organized and resourceful companies that can offer high-quality, yet cost-effective solutions to public sector clients like PSD Scotland. ## Notice In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information ### Lot Information Lot 1 The procurement was undertaken via an Invitation to Tender under the Scottish Government Digital Technology and Cyber Services DPS (Lot 1). ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560236 | | Notice type | OJEU - F20 - Modification Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Jul 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 29 Apr 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £1,215,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS PUBLIC SERVICES DELIVERY SCOTLAND) (PSD SCOTLAND) | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH12 9EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SWORD IT SOLUTIONS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 15 Jul 2026 at 00:00 - AwardUpdate - OJEU - F20 - Modification Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560236 - 12 May 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555674 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555674 National Primary Care Clinician Database (NPCCD) - In line with the NPCCD Invitation to Tender, the supplier will provide business-as-usual (BAU) support and maintenance for the NPCCD service across Medical, Ophthalmic and Dental workstreams. This includes operating a service desk during core business hours, managing user onboarding/offboarding and role-based access, triaging and resolving incidents in accordance with an agreed escalation model, correcting data issues where appropriate, and providing ad hoc reporting and service performance information - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL560236 National Primary Care Clinician Database (NPCCD) ## Notice URLs - http:// - http://publicservicesdelivery.scot/about/procurement/ - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000831667 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000831667. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000831667.json.