---
title: "Customer Relationship Management (CRM) Platform Licences"
ocid: "ocds-r6ebe6-0000832154"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000832154"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000832154.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000832154.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF EDINBURGH"
published: "2026-05-18"
---

# Customer Relationship Management (CRM) Platform Licences

Buyer: UNIVERSITY OF EDINBURGH  
Current stage: Award  
OCID: ocds-r6ebe6-0000832154

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000832154.json)

## Summary

The University of Edinburgh has completed the procurement process for acquiring Customer Relationship Management (CRM) Platform Licences through an open procedure. This tender, officially titled "Customer Relationship Management (CRM) Platform Licences," falls under the goods category and is focused on obtaining 188 software licences for a customised Salesforce CRM instance. The procurement covers the period from 25th May 2026 to 24th May 2027, primarily serving the University in Edinburgh, UK. The awarded contract was signed on 15th May 2026, with Computacenter selected as the supplier, and it is valued at £95,673.60.

This procurement presents a significant opportunity for businesses involved in software solutions, specifically those that can provide tailored CRM systems. Large enterprises like Computacenter that specialise in software implementation and support services are well-suited to compete in such tenders. By participating in similar opportunities, businesses can enhance their relationships within the educational sector and potentially secure long-term contracts by offering scalable solutions that align with the institution's strategic goals. This tender also indicates potential future opportunities for additional licences subject to agreement, providing further avenues for business engagement and growth.

## Notice

This contract covers the purchase of 188 software licenses for a customised Salesforce CRM instance, referred to as the "IRM" due to its role in supporting Industry Relationship Management across the University.

### Lot Information

Lot 1

This contract covers the purchase of: 188 Enterprise Edition Licences Salesforce Event Monitoring Salesforce Field Audit Trail The contract has been called-off from the Scottish Government Software Value Added Reseller Services Framework Agreement. The contract will be live for one year from 25th May 2026 to 24th May 2027.

Options: The University retain the right to purchase additional licences at a pro-rata cost in line with the initial purchase subject to agreement from the third-party vendor at the time of purchase.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555999 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 May 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £95,673 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EDINBURGH |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1HT |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 18 May 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555999

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY555999
  Customer Relationship Management (CRM) Platform Licences - This contract covers the purchase of 188 software licenses for a customised Salesforce CRM instance, referred to as the "IRM" due to its role in supporting Industry Relationship Management across the University.

## Notice URLs

- http://
- http://www.ed.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000832154

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000832154. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000832154.json.