---
title: "Integrated case management system configuration and development"
ocid: "ocds-r6ebe6-0000833071"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000833071"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000833071.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000833071.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE CITY OF EDINBURGH COUNCIL"
published: "2026-05-27"
---

# Integrated case management system configuration and development

Buyer: THE CITY OF EDINBURGH COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000833071

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000833071)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000833071.json)

## Summary

The City of Edinburgh Council has awarded a contract for the configuration and development of an integrated case management system. This procurement falls under the industry category of services and has been conducted through an open procedure. The contract was awarded on the Crown Commercial Services GCloud 14 framework (RM1557.14), with a completion date on 27th May 2026. The location for the delivery of services is in the UK, specifically within the Edinburgh region (UKM75). The procurement process has reached the award stage, signifying that the selection of the supplier is complete, and the contract has been signed with Better Group Limited, trading as BetterGov, on 27th April 2026.

This tender offers significant opportunities for large enterprises involved in IT and software development, particularly those specialising in case management systems. The project, facilitated under a public service framework, provides a stable and valuable contract amounting to £30,000, promoting growth and heightened visibility within the public sector space. Businesses experienced in delivering comprehensive IT solutions to government agencies will find this contract particularly rewarding, as it aligns with compliance and framework expectations established by the Crown Commercial Services. Although the process has concluded for this specific opportunity, similar future tenders can represent lucrative prospects for businesses that qualify and have a robust system for case management solutions.

## Notice

Award of contract on Crown Commercial Services GCloud 14 framework (RM1557.14) for CT1839 Integrated case management system configuration and development.

### Lot Information

Lot 1

Award of contract on Crown Commercial Services GCloud 14 framework (RM1557.14) for CT1839 Integrated case management system configuration and development.. Please refer to https://www.crowncommercial.gov.uk/agreements/RM1557.14

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY556703 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Apr 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £30,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CITY OF EDINBURGH COUNCIL |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BETTER GROUP LIMITED - TRADING AS BETTERGOV |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 May 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY556703

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY556703
  Integrated case management system configuration and development - Award of contract on Crown Commercial Services GCloud 14 framework (RM1557.14) for CT1839 Integrated case management system configuration and development.

## Notice URLs

- http://
- http://www.edinburgh.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000833071
- https://www.crowncommercial.gov.uk/agreements/RM1557.14

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000833071. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000833071.json.
