---
title: "Provision of Maintenance of Edinburgh OC Telephony Switch"
ocid: "ocds-r6ebe6-0000834327"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000834327"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000834327.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000834327.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH FIRE AND RESCUE SERVICE"
published: "2026-06-10"
---

# Provision of Maintenance of Edinburgh OC Telephony Switch

Buyer: SCOTTISH FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000834327

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## Summary

The Scottish Fire and Rescue Service, located in Cambuslang, has completed the procurement process for the "Provision of Maintenance of Edinburgh OC Telephony Switch", under the industry category of public order and safety services. This contract, with a total value of £21,969, was awarded to Getronics Services UK Limited, a small and medium-sized enterprise (SME) based in London. The tender process was limited due to the essential requirement of maintaining support for the legacy hardware that supports 999 calls at the Edinburgh Operations Centre. The procurement was concluded without prior publication of a call for competition, classifying the procurement method as a contract award procedure without competition due to technical reasons. The signed agreement became active as of 31 March 2025, covering services to be rendered at the SFRS National Training Centre in Cambuslang.

This tender provides a critical opportunity for businesses specialising in telecommunication maintenance, particularly those with expertise in legacy systems and emergency services support. SMEs like Getronics Services UK Limited, which are adept in providing unique technical services, would find such contracts advantageous for expanding their service offerings and client base within the public safety sector. This procurement exemplifies the demand for bespoke technical capabilities and underscores the importance of strategic partnerships between public organisations and specialised service providers to ensure essential services remain uninterrupted.

## Notice

Provision of Maintenance of Edinburgh OC Telephony Switch

### Lot Information

Lot 1

Provision of Maintenance of Edinburgh OC Telephony Switch

### Procurement Information

Essential Requirement - this is the maintenance cover for the main telephony switch, supporting 999 calls at Edinburgh OC. This supplier is the sole provider of this support due to the age of the legacy hardware.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557700 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £21,969 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH FIRE AND RESCUE SERVICE |
| Locality | CAMBUSLANG |
| Post town | Glasgow |
| Postcode | G72 7NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Cambuslang East |
| Westminster constituency | Rutherglen |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GETRONICS SERVICES |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50330000 - Maintenance services of telecommunications equipment

## Release History

- 10 Jun 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557700

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN557700
  Provision of Maintenance of Edinburgh OC Telephony Switch - Provision of Maintenance of Edinburgh OC Telephony Switch

## Notice URLs

- http://
- http://firescotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000834327

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000834327. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000834327.json.