---
title: "Public Protection Case Management Software"
ocid: "ocds-r6ebe6-0000836680"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000836680"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000836680.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000836680.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "WEST LOTHIAN COUNCIL"
published: "2026-07-07"
---

# Public Protection Case Management Software

Buyer: WEST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000836680

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000836680)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000836680.json)

## Summary

The procurement process for the "Public Protection Case Management Software" was initiated by West Lothian Council, a local authority based in Livingston, UK. The tender falls under the industry category of General Public Services and covers the geographical region of West Lothian (UKM78). It was part of an open procedure, allowing the procurement of goods, specifically aimed at enhancing Environmental Health and Trading Standards services through advanced software solutions. The procurement stage is complete, with the contract being awarded on 3rd July 2026. The total contract amount is £137,940.97 GBP, signifying a major investment in public service management infrastructure.

This tender represents an excellent opportunity for businesses specialising in customised software solutions with a focus on public protection services. Specifically, it requires systems capable of managing service requests, inspections, and regulatory compliance. Idox Software Ltd, a large-scale supplier, was awarded the contract, highlighting the need for substantial resources and expertise in integrating software with national reporting requirements. Small and medium enterprises (SMEs) may find growth potential in forming alliances with larger firms to strengthen their capabilities in similar future tenders. Additionally, the procurement method taken indicates a direct award without competition, suggesting that registered suppliers on government frameworks could benefit from similar opportunities.

## Notice

To provide Environmental Health and Trading Standards case management software.

### Lot Information

Lot 1

The contract is for the provision, support and maintenance of a Public Protection Case Management Software solution for Environmental Health and Trading Standards services. The system supports the management of service requests, investigations, inspections, enforcement activities, document and records management, statutory reporting, and regulatory compliance functions. The solution includes functionality for risk-based inspection programmes, integration with national reporting requirements, remote access capabilities and online forms to support service delivery.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL559599 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Jul 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £137,940 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LOTHIAN COUNCIL |
| Locality | LIVINGSTON |
| Post town | Edinburgh |
| Postcode | EH54 6FF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM14 West Lothian |
| Local authority | West Lothian |
| Electoral ward | Livingston South |
| Westminster constituency | Livingston |
| Delivery location | TLM78 West Lothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package

## Release History

- 7 Jul 2026 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL559599

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL559599
  Public Protection Case Management Software - To provide Environmental Health and Trading Standards case management software.

## Notice URLs

- http://
- http://www.westlothian.gov.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000836680
- https://www.idoxgroup.com/solutions/public-protection/
- https://www.scotcourts.gov.uk/courts-and-tribunals/courts-tribunals-and-office-locations/find-us/livingston-sheriff-court-and-justice-of-the-peace-court/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000836680. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000836680.json.