--- title: "Provision of ICT Managed Services" ocid: "ocds-r6ebe6-0000836765" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000836765" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000836765.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000836765.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "HEBRIDEAN HOUSING PARTNERSHIP LTD" published: "2026-07-07" --- # Provision of ICT Managed Services Buyer: HEBRIDEAN HOUSING PARTNERSHIP LTD Current stage: Tender OCID: ocds-r6ebe6-0000836765 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000836765) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000836765.json) ## Summary The Hebridean Housing Partnership Ltd is currently engaged in an open procedure tender for the provision of ICT Managed Services, focussing on housing and community amenities. Located in Stornoway, UKM64, the buying organisation is seeking a supplier for a co-managed ICT infrastructure, which includes hosting, cyber security, and managed support services. This procurement stage is active, with important dates including a tender submission deadline of 3rd August 2026 at 09:00 and the award period commencing from 3rd August 2026 at 12:00. The contract period will start on 1st October 2026 and run until 30th September 2029, with the possibility of renewal for additional periods. Submissions for this opportunity must be made electronically via the Public Contracts Scotland platform. This tender offers substantial business growth opportunities for ICT service providers who specialise in infrastructure management, cyber security, and support services. Companies that can deliver comprehensive server hosting, network administration, and security monitoring services will find this opportunity particularly rewarding. The procurement is well-suited for businesses that can innovate and improve service delivery within the realms of managed ICT services. Given the contract's potential extension, suppliers have a chance to establish a longstanding partnership with Hebridean Housing Partnership Ltd and contribute to the community benefits such as local economic impact and digital inclusion. This tender could significantly bolster a business's portfolio in the public sector servicing domain. ## Notice The purpose of this contract is to appoint a suitably qualified and experienced Supplier to provide a co-managed ICT infrastructure, hosting, cyber security and managed support service to HHP. ### Lot Information Lot 1 The purpose of this Procurement is to appoint a suitably qualified and experienced Supplier to provide: a) Server hosting, virtual infrastructure management and support for hosted and local environments. b) Hardware, operating system, platform, patching and lifecycle support. c) Network administration, VPN management, security configuration and monitoring. d) Microsoft 365, Microsoft Defender, Intune and related administration and security support. e) Remote Desktop Services (RDS) support and optimisation. f) Backup, immutable backup, restore testing, disaster recovery and resilience support. g) Incident management, escalation and third-party technical coordination. h) Cyber security monitoring, vulnerability management and support for Cyber Essentials objectives. i) Innovation, service improvement and optional enhanced security services where these offer measurable value. Options: Optional Enhanced Security Pricing. covering proposals for: Real-time vulnerability scanning Account monitoring / legacy account deactivation support Privileged role/account change alerts SOC / managed detection and response option any Other proposed enhancement Renewal: Possibility of option of a further 2 year extension, and then a further 2 year period (3+2+2) ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL559656 | | Notice type | PCS Notice - Website Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Jul 2026 | | Submission deadline | 3 Aug 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Oct 2026 - 30 Sep 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HEBRIDEAN HOUSING PARTNERSHIP LTD | | Locality | STORNOWAY | | Post town | Outer Hebrides | | Postcode | HS1 2QP | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM2 Highlands and Islands | | ITL 3 | TLM20 Highlands and Islands | | Local authority | Na h-Eileanan Siar | | Electoral ward | Steòrnabhagh a Tuath | | Westminster constituency | Na h-Eileanan an Iar | | Delivery location | TLM64 Na h-Eileanan Siar | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services - 72611000 - Technical computer support services ## Release History - 7 Jul 2026 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL559656 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL559656 Provision of ICT Managed Services - The purpose of this contract is to appoint a suitably qualified and experienced Supplier to provide a co-managed ICT infrastructure, hosting, cyber security and managed support service to HHP. ## Notice URLs - http://www.hebrideanhousing.co.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000836765 - https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ - https://www.publiccontractsscotland.gov.uk - https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=836765 - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=836765 - https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000836765. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000836765.json.