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    "date": "2026-07-27T00:00:00Z",
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            "name": "Social Security Scotland",
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                "legalName": "Social Security Scotland"
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                "locality": "Dundee",
                "region": "UKM",
                "postalCode": "DD1 4BF"
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            "contactPoint": {
                "email": "Procurement@socialsecurity.gov.scot",
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                "region": "UK",
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                "locality": "Edinburgh",
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        "title": "Social Security Scotland - Provision of 39 Client Advisors - Glasgow",
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                "title": "Social Security Scotland - Provision of 39 Client Advisors - Glasgow",
                "description": "The provision of 39 client advisors located in Glasgow, providing the following services: - Through inbound and outbound calls, will provide clients with accurate information in a warm and friendly way. - Will also interact with clients online via webchat, email and may have the opportunity to engage with clients face-to-face. - Will process client applications in a timely and efficient manner making sure their details are correct, and they have supplied all the required information. - Will process payments, client requests, record case updates accurately and arrange appointment bookings. - Will be expected to maintain accurate and up-to-date information on all cases and be involved in the drafting of client letters. - Will handle sensitive and personal information confidentially. This is really important to safeguard client and colleague data. - Will work as part of a team to record client feedback and resolve or escalate customer queries and complaints. - Will be working as part of a wider network within the organisation and will help and support colleagues and Team Managers to provide an efficient and high-quality service to all clients.",
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                "id": "1",
                "description": "Provision of 39 client Advisers for Social Security Scotland located in Glasgow.. The value of the 39 client advisor' contracts in this notice is 702,808.47GBP based on approximately 6 months at the indicative 18,020.73 GBP per client advisor. If the full extension options were taken up the estimated extension value per client advisor is 52,890.11 GBP.",
                "status": "complete",
                "options": {
                    "description": "Each client advisor contract has provision for the contract to be extended up to a maximum of 23 months."
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            "id": "79620000",
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            "dateSigned": "2026-07-06T00:00:00Z"
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    ],
    "language": "EN",
    "description": "Award against framework: TEMP ADMINISTRATIVE, CATERING AND MANUAL STAFF SERVICES FRAMEWORK AGREEMENT REF: SP-22-003 There is an option to extend the term of the contracts for up to a maximum of 23 months. The estimated cost of the extension is 52,890.11 GBP per client advisor. Totalling 2,062,714.29 GBP for all 39 client advisors. (SC Ref:838252)",
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    "noticetype": "PCS Notice - Website Contract Award Notice"
}