--- title: "HH384-26-SXL Patient Care Package" ocid: "ocds-r6ebe6-0000840466" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000840466" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000840466.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000840466.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "NHS Highland" published: "2026-08-18" --- # HH384-26-SXL Patient Care Package Buyer: NHS Highland Current stage: Award OCID: ocds-r6ebe6-0000840466 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000840466) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000840466.json) ## Summary NHS Highland procured a patient care package for a supported person through a call-off under the Scotland Excel Care and Support Services Flexible Framework Agreement. This is a health and social care service requirement, rather than a supply of goods or construction work. Delivery is in the NHS Highland area, with the procurement linked to Inverness. The buying organisation is NHS Highland, which uses the service to support an individual’s care needs. The requirement formed one completed package under the framework and was classified as care-related services. It is relevant to providers that deliver supported-person care, community-based care or comparable health and social care packages for public sector clients in Scotland. The procurement has been awarded and the related contract is active. NHS Highland used an open procedure for a framework call-off. One supplier was selected: Cera Care Operations (Scotland) Ltd. The award covered the single care package and the contract value is £350,918.40. The contract was signed on 29 July 2026. The procurement recorded one bid, submitted electronically; it was not from an SME. The tender and lot are complete. The opportunity was covered by the Government Procurement Agreement. The published information identifies the procurement as an award against the Care and Support Services Flexible Framework Agreement, with the call-off managed by NHS Highland. No separate lot values or multiple awards are reported. This award shows established demand from NHS Highland for an individually tailored supported-person care package procured through the Scotland Excel Care and Support Services Flexible Framework Agreement. It is commercially relevant to care providers with the operational capacity to deliver sustained, person-centred support and to manage the responsibilities of a public-sector care package. A credible future competitor would need access to the relevant framework route, experience of delivering regulated health or social care, dependable staffing and service continuity, and the ability to work within NHS Highland’s commissioning and contract-management requirements. The single recorded bid and the selection of a large provider indicate a competitive environment in which scale, workforce resilience and evidence of reliable delivery may matter alongside the quality and suitability of the care model. ## Notice NHS Highland requires a care package call-off contract for a supported person under the Scotland Excel Care and Support Services Flexible Framework Agreement. ### Lot Information Lot 1 NHS Highland requires a care package call-off contract for supported person under the Scotland Excel Care and Support Services Flexible Framework Agreement. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562586 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Aug 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 29 Jul 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £350,918 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS Highland | | Locality | INVERNESS | | Postcode area | Inverness | | Postcode | IV2 3BW | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM2 Highlands and Islands | | ITL 3 | TLM20 Highlands and Islands | | Local authority | Highland | | Electoral ward | Inverness South | | Westminster constituency | Inverness, Skye and West Ross-shire | | Delivery location | TLM6 Highlands and Islands | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Cera Care Operations (Scotland) Ltd | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85141200 - Services provided by nurses ## Release History - 18 Aug 2026 at 01:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562586 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG562586 HH384-26-SXL Patient Care Package - NHS Highland requires a care package call-off contract for a supported person under the Scotland Excel Care and Support Services Flexible Framework Agreement. ## Notice URLs - http:// - http://www.nhshighland.scot.nhs.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000840466 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000840466. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000840466.json.