--- title: "NP50827 Hygiene Paper Products and Associated Dispenser Systems" ocid: "ocds-r6ebe6-0000840735" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000840735" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000840735.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000840735.json" source: "Public Contracts Scotland" current_stage: "Planning" buyer: "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)" published: "2026-09-24" --- # NP50827 Hygiene Paper Products and Associated Dispenser Systems Buyer: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) Current stage: Planning OCID: ocds-r6ebe6-0000840735 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000840735) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000840735.json) ## Summary Public Services Delivery Scotland (PSD Scotland), acting for participating NHS Scotland Health Boards and Special Health Boards, plans to procure hygiene paper products and dispenser systems for use across Scotland. The products include toilet tissue, paper hand towels and couch rolls, together with dispensers and accessories. The wider requirement covers site surveys and implementation planning, supply, installation and commissioning of replacement dispensers, project mobilisation, removal or recycling of existing equipment, and ongoing maintenance, warranty and support. It also includes performance reporting and continuous improvement. The aim is a phased national replacement programme delivering a standardised dispenser estate for participating NHS organisations. This is a combined goods and support requirement, rather than a purchase of paper products alone: suppliers will need to provide and manage the associated dispenser infrastructure and services as well. The process is at the planning and market-engagement stage; there is no invitation to tender. PSD Scotland is using supplier feedback to shape the procurement strategy, contract structure, specification and tender documents, and may hold briefing sessions or individual supplier meetings. Interested suppliers are invited to submit feedback through the associated Request for Information by 23 October 2026. PSD Scotland expects to publish a further notice on 29 January 2027. The planned arrangement is a national, sole-supplier contract, with a contract duration intended to allow the supplier to recover dispenser investment while delivering value for money. Participating organisations would use the selected solution throughout the contract, but there is no proposed minimum spend or volume commitment; purchases would depend on operational needs. The requirement is suited to suppliers able to combine a resilient supply of hygiene paper products with national-scale dispenser deployment, installation and lifecycle support. The buyer is seeking feedback on suppliers’ capacity to deliver nationally, implementation methods and timescales, and the risks and information needs involved in replacing dispensers across multiple NHS organisations. Commercial proposals should address funding dispenser infrastructure without upfront capital investment by participating organisations, how the supplier can recover that investment, and when ownership could transfer to NHS Scotland. Dispensers must support equivalent consumables from multiple manufacturers, avoiding dependence on proprietary products and preserving future competition. Suppliers with practical approaches to interoperability, long-term asset management, sustainability, supply-chain resilience and continuous improvement are well placed to inform the emerging requirements. Market engagement responses will not advantage or disadvantage suppliers in a later competition. ## Notice Commencement of a new procurement process for the supply of hygiene paper products and associated dispenser systems. The procurement will include, but is not limited to: Toilet tissue Paper hand towels Couch rolls Associated dispenser systems Installation and implementation services Maintenance and support services PSD Scotland intends to establish a national sole-supplier contract for NHS Scotland organisations. The procurement is expected to include the replacement and implementation of a new dispenser estate across NHS Scotland Health Boards and Special Health Boards. ### Lot Information Lot 1 PSD Scotland intends to establish a national sole-supplier contract for the provision of hygiene paper products and associated dispenser systems on behalf of participating NHS Scotland Health Boards and Special Health Boards. The contract is expected to include, but is not limited to: - Toilet tissue products; - Paper hand towels; - Couch rolls; - Associated dispenser systems and accessories; - Site surveys and implementation planning; - Supply, installation and commissioning of replacement dispenser systems; - Project management and mobilisation support; - Removal, recycling and/or disposal of existing dispenser infrastructure; - Maintenance, warranty and support services; and - Performance management, reporting and continuous improvement activities. The procurement will support the replacement and implementation of a standardised dispenser estate across participating NHS Scotland organisations through a phased national implementation programme. PSD Scotland is seeking a commercial model whereby dispenser infrastructure is supplied, installed and maintained without requiring upfront capital investment from participating NHS Scotland organisations. The successful supplier will be expected to recover its investment through the commercial arrangements established under the contract. Recognising the scale of investment required to deliver a national dispenser replacement programme, PSD Scotland anticipates that the contract will be of sufficient duration to enable the successful supplier to recover implementation and dispenser infrastructure costs whilst delivering value for money over the life of the contract. Participating organisations will be expected to implement and utilise the awarded solution for the duration of the contract. No minimum expenditure or volume commitment is proposed, and purchasing activity will remain dependent upon operational requirements. A key objective of the procurement is to establish a non-proprietary dispenser estate that supports future competition and long-term flexibility. Dispenser systems must not be restricted to a single supplier's consumable products and should facilitate the use of equivalent and compatible consumables from multiple manufacturers. The solution should minimise dependency on proprietary systems and support NHS Scotland's ability to undertake future competitive procurements for hygiene paper consumables. PSD Scotland is seeking solutions that provide long-term sustainability, resilience and value for money, including arrangements whereby ownership of the dispenser estate transfers to NHS Scotland at an agreed point during or following the contract term. Suppliers are invited to provide feedback on contract duration, implementation methodologies, dispenser compatibility standards, asset ownership models, lifecycle management approaches, sustainability opportunities and contractual mechanisms that support supplier investment whilst delivering long-term value for NHS Scotland. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565246 | | Notice type | OJEU - F1 - Prior Information Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Sep 2026 | | Submission deadline | Not specified | | Future notice date | 29 Jan 2027 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) | | Locality | EDINBURGH | | Postcode area | Edinburgh | | Postcode | EH12 9EB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Drum Brae/Gyle | | Westminster constituency | Edinburgh South West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 33 - Medical equipments, pharmaceuticals and personal care products - 42 - Industrial machinery - 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus) ### Codes - 33760000 - Toilet paper, handkerchiefs, hand towels and serviettes - 33761000 - Toilet paper - 33763000 - Paper hand towels - 33770000 - Paper sanitary - 33771000 - Sanitary paper products - 33772000 - Disposable paper products - 42968200 - Sanitary dispensing machines - 42968300 - Toilet-roll dispenser system - 44411000 - Sanitary ware ## Release History - 24 Sep 2026 at 01:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565246 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565246 NP50827 Hygiene Paper Products and Associated Dispenser Systems - Commencement of a new procurement process for the supply of hygiene paper products and associated dispenser systems. The procurement will include, but is not limited to: Toilet tissue Paper hand towels Couch rolls Associated dispenser systems Installation and implementation services Maintenance and support services PSD Scotland intends to establish a national sole-supplier contract for NHS Scotland organisations. The procurement is expected to include the replacement and implementation of a new dispenser estate across NHS Scotland Health Boards and Special Health Boards. ## Notice URLs - http:// - http://publicservicesdelivery.scot/about/procurement/ - http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=840735 - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000840735 - https://forms.cloud.microsoft/e/t8zVN61jEx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000840735. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000840735.json.