---
title: "Revenues & Benefits Self-Service Claims Software"
ocid: "ocds-r6ebe6-0000841142"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000841142"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000841142.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000841142.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "Scottish Borders Council"
published: "2026-09-04"
---

# Revenues & Benefits Self-Service Claims Software

Buyer: Scottish Borders Council  
Current stage: Award  
OCID: ocds-r6ebe6-0000841142

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000841142)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000841142.json)

## Summary

Scottish Borders Council procured online self-service claims software for revenues and benefits administration. The service covers digital capture of benefits claims and changes in circumstances, uploading supporting evidence, and risk-based verification. This is a software and related online service requirement, classified under CPV 72268000 for software supply services. The requirement is a single lot and is intended to support the council’s benefits processing and evidence-checking activities. Businesses relevant to this opportunity include software providers, public-sector benefits technology specialists, systems integrators and value-added software resellers able to provide secure online forms, document upload and automated or risk-led verification services for a local authority.

This procurement has been completed and awarded through an open procedure, using the Software Value-Added Reseller Services framework. Computacenter was selected as the supplier for the single lot. The contract value is £101,331.59. The contract was signed on 25 August 2026 and is recorded as active. One bid was received, with no bids from SMEs. The procurement was covered by the Government Procurement Agreement. The award relates to the full requirement for online benefits claim and change-of-circumstances data capture, evidence upload and risk-based verification. The contracting process reached completion before the contract was signed.

This award demonstrates demand from Scottish Borders Council for a hosted or online benefits self-service capability that can manage claimant data, changes in circumstances and supporting evidence in one service. A credible future competitor would need to combine software delivery with implementation and public-sector account management, while supporting reliable digital journeys for claimants and council staff. The requirement also favours suppliers able to handle document uploads securely, apply risk-based verification consistently and integrate the service into benefits administration workflows. Experience supplying local authorities or similar public bodies, strong information governance, dependable support and the capacity to provide a complete software-reseller or systems-integration service would strengthen a supplier’s position when this requirement next reaches the market.

## Notice

Award of contract for the provision of online services for Benefits claim and change in circumstances data capture, evidence upload and risk-based verification.

### Lot Information

Lot 1

Provision of online services for Benefits claim and change in circumstances data capture, evidence upload and risk-based verification.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563788 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £101,331 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Scottish Borders Council |
| Locality | NEWTOWN ST BOSWELLS |
| Postcode area | Galashiels |
| Postcode | TD6 0SA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM91 Scottish Borders |
| Local authority | Scottish Borders |
| Electoral ward | Selkirkshire |
| Westminster constituency | Berwickshire, Roxburgh and Selkirk |
| Delivery location | TLM91 Scottish Borders |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Computacenter |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 4 Sep 2026 at 01:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563788

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563788
  Revenues & Benefits Self-Service Claims Software - Award of contract for the provision of online services for Benefits claim and change in circumstances data capture, evidence upload and risk-based verification.

## Notice URLs

- http://
- http://www.scotborders.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000841142

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000841142. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000841142.json.