--- title: "Economic Development Grants Management and CRM System" ocid: "ocds-r6ebe6-0000841451" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000841451" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000841451.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000841451.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "East Renfrewshire Council" published: "2026-09-01" --- # Economic Development Grants Management and CRM System Buyer: East Renfrewshire Council Current stage: Award OCID: ocds-r6ebe6-0000841451 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000841451) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000841451.json) ## Summary East Renfrewshire Council procured a cloud-based software solution combining a business-to-business customer relationship management system with a grants management system. The requirement supports the council’s economic development activity and covers service Lot 2: cloud software under the G-Cloud framework. Delivery is for East Renfrewshire, with the council as the buying organisation. The procurement is classified as software for business and management functions, including customer relationship management and contact-centre management applications. This is a public-sector software supply requirement rather than construction, consultancy or general IT support. Suppliers serving local authorities with configurable cloud CRM platforms, grants administration tools or integrated systems would be the closest fit for this type of requirement. The procurement is complete and was awarded to Alcium Software, an SME. East Renfrewshire Council used a limited procedure: a direct award through a G-Cloud call-off, without prior publication of a competition notice, for cloud software. One bid was recorded, submitted electronically by an SME. The award date is not stated. The contract was signed on 28 August 2026 and is active. Its value is £36,303. The process comprised one completed lot covering the B2B CRM and grants management system. The requirement was covered by the Government Procurement Agreement, and the published rationale classified it as outside the scope of the relevant procurement directive. The award and contract use the same procurement reference. This award shows a defined requirement from East Renfrewshire Council for a cloud platform that brings B2B relationship management together with grants administration. A credible future competitor would need a product that can support both functions, rather than offering a standalone CRM or unrelated grant software. Relevant capability includes managing business contacts and relationships, administering grant activity, and providing cloud software suitable for council operations. Experience supplying public-sector or local-authority customers would help demonstrate understanding of governance, grant processes and user needs, although the recorded procurement does not state specific accreditations or technical qualifications. The route also indicates that suppliers positioned for G-Cloud cloud-software call-offs, including capable SMEs, can be relevant to this buyer’s technology requirements. ## Notice Provision of a B2B CRM system and Grants Management System. ### Lot Information Lot 1 Provision of a B2B CRM system and Grants Management System.. Direct award via G-Cloud Call-Off for provision of Service Lot 2: Cloud software ### Procurement Information Direct award via G-Cloud Call-Off for provision of Service Lot 2: Cloud software ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563562 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Sep 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £36,303 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | East Renfrewshire Council | | Locality | GIFFNOCK | | Postcode area | Glasgow | | Postcode | G46 6UG | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | East Renfrewshire | | Electoral ward | Giffnock and Thornliebank | | Westminster constituency | East Renfrewshire | | Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ALCIUM SOFTWARE LIMITED | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48331000 - Project management software package - 48333000 - Contact management software package ## Release History - 1 Sep 2026 at 01:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563562 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP563562 Economic Development Grants Management and CRM System - Provision of a B2B CRM system and Grants Management System. ## Notice URLs - http:// - http://www.eastrenfrewshire.gov.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000841451 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000841451. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000841451.json.