---
title: "SolarWinds Observability Self-Hosted Advanced"
ocid: "ocds-r6ebe6-0000841609"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000841609"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000841609.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000841609.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "Crown Office and Procurator Fiscal Service"
published: "2026-08-31"
---

# SolarWinds Observability Self-Hosted Advanced

Buyer: Crown Office and Procurator Fiscal Service  
Current stage: Award  
OCID: ocds-r6ebe6-0000841609

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## Summary

The Crown Office and Procurator Fiscal Service (COPFS) procured a three-year renewal of SolarWinds Observability Self-Hosted Advanced for Enterprise AE500, supporting up to 500 network nodes. The service monitors critical network infrastructure, provides alerting, performance management and reporting, and helps COPFS identify capacity issues and potential failures so that support can be preventative rather than reactive. The requirement includes the software subscription together with associated support and maintenance services. This is an IT monitoring and infrastructure management service for the COPFS IT environment, delivered in Scotland. The procurement was for COPFS, a national public agency based in Edinburgh, and is relevant to software value-added resellers, SolarWinds specialists and managed infrastructure support providers.

The procurement is complete and the contract was awarded to Computacenter. It used an open procedure through the Scottish Government Software Value Added Reseller Services Framework (SP-21-034), with one bid recorded. The single lot covered the SolarWinds Observability Self-Hosted Advanced renewal, including subscription, support and maintenance. The contract value is £108,316.11. The contract was signed on 26 August 2026 and has active status. The award was made under the framework route, which COPFS describes as a compliant route for software licences and support. The evaluation outcome selected Computacenter as the sole supplier for the requirement. The procurement is covered by the Government Procurement Agreement.

This award demonstrates demand from COPFS for enterprise network and infrastructure observability rather than a general IT support requirement. A credible future competitor would need strong capability in SolarWinds Observability Self-Hosted Advanced, including deployment or renewal of enterprise software subscriptions, monitoring of large node estates, alert configuration, performance analysis, capacity management and operational reporting. Support and maintenance capability would also be important, particularly the ability to help a public-sector IT team identify problems early and manage critical infrastructure proactively. Suppliers well placed to compete would include software value-added resellers and specialist infrastructure monitoring providers with experience supporting complex public-sector or enterprise networks. The requirement also shows the commercial relevance of access to, or participation in, an established software reseller framework.

## Notice

Provision of a three-year subscription renewal for SolarWinds Observability Self-Hosted Advanced (AE500), providing network infrastructure monitoring, alerting and performance management for COPFS. The SolarWinds application is a service used to monitor and alert status on critical network infrastructure. This application allows ISD to identify potential problems or capacity issues on the COPFS network infrastructure, allowing preventative, rather than reactive support of the network infrastructure.

### Lot Information

Lot 1

COPFS has awarded a contract for the renewal of SolarWinds Observability Self-Hosted Advanced for Enterprise AE500 (up to 500 nodes). The solution provides critical network and infrastructure monitoring, alerting, performance management and reporting capabilities, enabling proactive management of the COPFS IT environment. The contract includes a three-year software subscription, together with associated support and maintenance services. Computacenter (UK) Ltd are the single supplier on the Software Value Added Reseller Services (SVARS) framework, which has been through a fully compliant regulated procurement process and takes into consideration Fair Work Practices and Sustainability requirements. It offers a quick and competitively priced route to procure software licences and support. It is therefore, proposed to renew through Computacenter (UK).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG563414 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £108,316 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Crown Office and Procurator Fiscal Service |
| Locality | EDINBURGH |
| Postcode area | Edinburgh |
| Postcode | EH1 1LA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Computacenter |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 31 Aug 2026 at 01:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG563414

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG563414
  SolarWinds Observability Self-Hosted Advanced - Provision of a three-year subscription renewal for SolarWinds Observability Self-Hosted Advanced (AE500), providing network infrastructure monitoring, alerting and performance management for COPFS. The SolarWinds application is a service used to monitor and alert status on critical network infrastructure. This application allows ISD to identify potential problems or capacity issues on the COPFS network infrastructure, allowing preventative, rather than reactive support of the network infrastructure.

## Notice URLs

- http://
- http://www.copfs.gov.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000841609

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000841609. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000841609.json.