---
title: "Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service"
ocid: "ocds-r6ebe6-0000842024"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000842024"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000842024.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000842024.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "East Renfrewshire Council"
published: "2026-09-24"
---

# Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service

Buyer: East Renfrewshire Council  
Current stage: Award  
OCID: ocds-r6ebe6-0000842024

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## Summary

East Renfrewshire Council procured revenues and benefits software, including citizen access functionality, LWP software and an RDBA service. The requirement is for software and associated services supporting the council’s revenues and benefits operations, with delivery in East Renfrewshire. The procurement was made through a framework agreement for business applications. The council is the buyer, and NEC Software Solutions UK Limited was selected to provide the requirement. This is a local-authority software procurement rather than a general IT supply: suppliers specialising in revenues and benefits systems, citizen-facing access and related support services are the closest commercial match.

The procurement is complete and the contract is active. East Renfrewshire Council made a direct award through the CGA Vertical Application Solutions framework, without a prior competition. NEC Software Solutions UK Limited was awarded the contract; one bid was recorded. The contract was signed on 27 August 2026, with a recorded contract value of £800,000. The published spend figure covers possible use in years six and seven, which is subject to estimated RPI indexation of 6%; neither spend nor uptake is guaranteed for those years. The procurement is presented as a single requirement, with no separate lot awards. No contract period or award date is recorded, so the end of the term cannot be established from the stated outcome details.

This award demonstrates demand from East Renfrewshire Council for an integrated revenues and benefits software service covering citizen access, LWP software and RDBA services. A future competitor would need a proven product that supports council revenues and benefits workflows, provides citizen-facing access, and can deliver the associated software and service components as one coherent solution. Experience implementing or supporting comparable systems in a local-authority setting would help establish credibility, as would the capacity to provide ongoing service across a multi-year arrangement. The route used was a direct award from a framework for business applications, so relevant framework participation and a fit with its supplier offer would also matter if the council buys this requirement again through the same route.

## Notice

Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service

### Lot Information

Lot 1

Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service. Direct award via CGA FRAMEWORK, VERTICAL APPLICATION SOLUTIONS (VAS) AGREEMENT ID RM6259 LOT 1 BUSINESS APPLICATIONS

### Procurement Information

Direct award via CGA FRAMEWORK, VERTICAL APPLICATION SOLUTIONS (VAS) AGREEMENT ID RM6259 LOT 1 BUSINESS APPLICATIONS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565213 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £800,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | East Renfrewshire Council |
| Locality | GIFFNOCK |
| Postcode area | Glasgow |
| Postcode | G46 6UG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | East Renfrewshire |
| Electoral ward | Giffnock and Thornliebank |
| Westminster constituency | East Renfrewshire |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC Software Solutions UK Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Sep 2026 at 01:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565213

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565213
  Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service - Provision of Revenues & benefits software, including Citizen Access functionality, LWP software, and RDBA service

## Notice URLs

- http://
- http://www.eastrenfrewshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000842024

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000842024. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000842024.json.