---
title: "Cardross Crematorium Managed Media Service and AV System"
ocid: "ocds-r6ebe6-0000842508"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000842508"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000842508.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000842508.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "Argyll and Bute Council"
published: "2026-09-09"
---

# Cardross Crematorium Managed Media Service and AV System

Buyer: Argyll and Bute Council  
Current stage: Tender  
OCID: ocds-r6ebe6-0000842508

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## Summary

Argyll and Bute Council is procuring a managed media service and audio-visual system for funeral ceremonies at Cardross Crematorium, delivered across Argyll and Bute. The requirement covers an automated ceremony-media solution, including installation, commissioning, servicing and maintenance of on-site hardware and software. The appointed provider will operate audio, visual, live-streaming and recording equipment, provide dedicated support to venue staff, funeral directors and families, and supply secure ceremony recordings. The service also includes a professional music library, management of music licensing, guidance on accessing live streams, privacy and security information, customer terms and conditions, and an itemised media-services price list. This is a specialist audio-visual services opportunity for funeral and crematorium environments, classified under CPV 51611100.

The procurement has reached tender: the Council invited offers through an open procedure, with electronic submissions. It is a single lot with an estimated value of £70,000. The tender closing deadline was 7 October 2026 at 17:00, followed by bid opening on 8 October 2026 at 09:00 and an evaluation period starting then. The contract is for 1,080 days, with an option to extend by a further 12 months and then another 12 months. Bids must be in English and remain valid for 150 days; variants are not allowed. A recommended site visit was scheduled for 16 September 2026, from 12:15 to 14:15. Electronic payment and ordering are supported, and electronic invoicing is allowed.

This suits an established audio-visual provider able to supply a proven, highly automated crematorium solution requiring minimal manual input from venue staff. Suppliers need the capability to install, commission, service and maintain complete hardware and software systems, and to operate them reliably across more than 800 funeral ceremonies. Relevant operational experience in the UK crematoria industry is specifically required, alongside live-streaming, recording, ceremony audio and visual production, customer support and secure media delivery. The successful provider will also need to manage music-library licensing, advise users on privacy and security, support funeral directors and families, and provide clear service terms and dispute arrangements. Bidders must meet Council health and safety requirements and risk assessments, and set out a plan for delivering requested community benefits.

## Notice

Argyll and Bute Council is seeking the provision of a Managed Media Service and AV System for funeral ceremonies held at Cardross Crematorium. The project requires a specialist audio-visual provider with experience in the UK Crematoria industry to administer and manage the specified services. For full details on specification of requirements, please refer to the attached Tender Document.

### Lot Information

Lot 1

The project brief requires a specialist audio-visual provider with experience in the UK Crematoria industry to administer and manage the following services: 1. An off the shelf solution with a proven track record within a Crematoria environment to include a highly automated process with minimal manual input required from venue staff. 2. Provision, installation, commissioning, servicing and maintenance of all necessary hardware and software on site. 3. Operation of audio, visual, live streaming and recording equipment at 800 plus funeral ceremonies, in line with all Council health and safety guidelines and risk assessments. 4. Dedicated customer support to Venue Staff, Funeral Directors and families. 5. Access to a professional music library from which customers can select music to use during ceremonies, including the management of audio during ceremonies and all licencing required for using the library for live and recorded events. 6. Full management of the audio and visual aspects of ceremonies, including advising customers how to access live streams, and advising those attending in person of the necessary data privacy and security arrangements. 7. Secure provision in suitable formats of recordings of ceremonies to end customers. 8. An itemised price list of all available media services, fixed at each contract anniversary and increasing annually by an agreed indexation. 9. Terms and conditions covering all services set out for funeral directors and customers, including a clear disputes and resolution procedure if service quality is queried or challenged. 10. A statement of all facilities that the Council are required to provide, including power, and site access. For full details on specification of requirements, please refer to the attached Tender Document.. The Council recommends that bidders attend a site visit prior to returning a tender submission. A site visit will be held on Wednesday 16th September 2026 between 12:15 - 2:15pm. If the above date and time is not feasible, please notify the Council via the Public Contracts Scotland Website Question & Answer section.

Renewal: Option to extend for a further 12 + 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564121 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2026 |
| Submission deadline | 7 Oct 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | £70,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Argyll and Bute Council |
| Locality | LOCHGILPHEAD |
| Postcode area | Paisley |
| Postcode | PA31 8RT |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Argyll and Bute |
| Electoral ward | Mid Argyll |
| Westminster constituency | Argyll, Bute and South Lochaber |
| Delivery location | TLM63 Lochaber, Skye and Lochalsh, Arran and Cumbrae, and Argyll and Bute |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services
- 51 - Installation services (except software)

### Codes

- 32321200 - Audio-visual equipment
- 50340000 - Repair and maintenance services of audio-visual and optical equipment
- 51611100 - Hardware installation services

## Release History

- 9 Sep 2026 at 01:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564121

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564121
  Cardross Crematorium Managed Media Service and AV System - Argyll and Bute Council is seeking the provision of a Managed Media Service and AV System for funeral ceremonies held at Cardross Crematorium. The project requires a specialist audio-visual provider with experience in the UK Crematoria industry to administer and manage the specified services. For full details on specification of requirements, please refer to the attached Tender Document.

## Notice URLs

- http://
- http://www.argyll-bute.gov.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000842508
- https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=842508
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000842508. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000842508.json.