---
title: "Managed ICT Service Partner"
ocid: "ocds-r6ebe6-0000843321"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000843321"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000843321.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000843321.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "The City of Edinburgh Council"
published: "2026-09-30"
---

# Managed ICT Service Partner

Buyer: The City of Edinburgh Council  
Current stage: Planning  
OCID: ocds-r6ebe6-0000843321

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000843321.json)

## Summary

The City of Edinburgh Council is preparing to procure a strategic managed ICT services partner for Lothian Pension Fund, supporting approximately 120 staff and pension services for more than 103,000 members. The service is intended to provide a secure, resilient and modern technology environment in a highly regulated pension administration and investment management setting. The anticipated scope covers service design and transition; service desk and end-user support; infrastructure, networks, cloud and Microsoft 365; storage, backup and data management; identity and access management; telephony; business continuity and disaster recovery; security and supplier management; and strategic advice and project services. Delivery is for Lothian Pension Fund in Edinburgh. The supplier is expected to transition services from the incumbent while maintaining continuity and minimising operational disruption.

This is at the planning stage: the Council has signalled its intention to procure and is seeking market interest, not inviting tenders. Organisations may be asked to take part in engagement through written statements or Teams meetings over the following months. The buyer expects to publish a future tender notice on 15 January 2027. The anticipated tender would use shortlisting followed by rounds of dialogue or negotiation to refine the requirements. The procurement is described as services and is expected to be covered by the Government Procurement Agreement. No contract value, budget, contract duration, or award criteria are set out at this stage. The engagement is intended to inform the future procurement; it is not a bid deadline or an invitation to submit a tender.

This will suit an established managed-service provider able to take responsibility for a broad, integrated ICT estate rather than a single technical component. Relevant strengths include secure infrastructure and network operations, cloud and Microsoft 365 delivery, service desk support, data protection and recovery, identity management, security governance, telephony and business continuity. Suppliers should be able to demonstrate a controlled transition from an incumbent with minimal disruption, and support a regulated pension administration and investment environment. The Fund is looking for a mature, collaborative partner that works transparently, provides accessible service data and reporting, and gives authorised staff the ability to analyse performance independently. It also values strategic insight, innovation and continuous improvement, including scalable services, enhanced user experience, stronger resilience and measurable business value.

## Notice

A Managed ICT Service Partner for approximately 120 users within Lothian Pension Fund

### Lot Information

Lot 1

Lothian Pension Fund is seeking to engage with the market in advance of procuring a strategic managed ICT services partner. The organisation employs approximately 120 staff and delivers pension services to more than 103,000 members. Lothian Pension Fund requires a secure, resilient and modern ICT service to support its operations within a highly regulated pension administration and investment management environment. The anticipated scope includes service design and transition, service desk and end-user support, infrastructure and network management, cloud and Microsoft 365 services, storage, backup and data management, identity and access management, telephony, business continuity and disaster recovery, security management, supplier management, and strategic ICT advisory and project services. The successful supplier will be expected to deliver a highly available, secure and scalable technology environment that supports both day-to-day operations and the organisation's longer-term strategic objectives. The supplier will also be expected to deliver a smooth transition from the incumbent provider, ensuring continuity of service and minimising operational disruption. Lothian Pension Fund is seeking a mature, collaborative and forward-thinking technology partner that will work transparently alongside the organisation, contributing strategic insight, innovation and continuous improvement to support its long-term objectives. The successful supplier will be expected to provide full visibility of service performance and operational information, enabling informed decision-making and effective governance. Lothian Pension Fund places significant importance on data transparency and accessibility and expects service management tooling and reporting capabilities that enable authorised personnel to independently access, analyse and report on service data. A strong focus will be placed on continuous improvement and innovation, with the successful supplier expected to proactively identify opportunities to enhance services, improve user experience, strengthen resilience and deliver measurable business value. Lothian Pension Fund is particularly interested in suppliers that can provide scalable and adaptable services, bringing industry best practice and new ideas to support the organisation's evolving needs over the life of the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565557 |
| Notice type | OJEU - F1 - Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | 15 Jan 2027 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The City of Edinburgh Council |
| Locality | EDINBURGH |
| Postcode area | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 64200000 - Telecommunications services
- 72267000 - Software maintenance and repair services
- 72300000 - Data services
- 72500000 - Computer-related services
- 72510000 - Computer-related management services
- 72514000 - Computer facilities management services
- 72591000 - Development of service level agreements
- 72611000 - Technical computer support services
- 72700000 - Computer network services
- 72710000 - Local area network services

## Release History

- 30 Sep 2026 at 01:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565557

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP565557
  Managed ICT Service Partner - A Managed ICT Service Partner for approximately 120 users within Lothian Pension Fund

## Notice URLs

- http://
- http://www.edinburgh.gov.uk
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=843321
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000843321

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000843321. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000843321.json.