---
title: "User Experience Tool"
ocid: "ocds-r6ebe6-0000845546"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000845546"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000845546.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000845546.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "VisitScotland"
published: "2026-10-15"
---

# User Experience Tool

Buyer: VisitScotland  
Current stage: Award  
OCID: ocds-r6ebe6-0000845546

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000845546)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000845546.json)

## Summary

VisitScotland procured a user experience tool, classified as IT services, for use across Scotland. The requirement was for provision of the tool through the Scottish Government’s SVAR framework. VisitScotland is the buyer and tourism organisation. The published description does not explain the tool’s features, intended users or implementation work, so the requirement is best understood as a software or digital-service supply rather than a specified design or development project. The scope is a single lot covering the tool across Scotland. This is relevant to technology suppliers able to provide user-experience software or related services to a public-sector tourism body, particularly firms already able to supply through the relevant Scottish Government framework.

The procurement is complete and the contract was awarded to Computacenter, with one bid recorded. It was run as an open procedure and awarded through the Scottish Government SVAR Framework. The contract was signed on 15 October 2026 and is active. Its value is £81,434.68. The process contains one lot, covering provision of the user experience tool across Scotland; the recorded award relates to that lot. The procurement data gives no contract start or end date, so the contract duration cannot be established. No specific evaluation criteria or eligibility conditions are recorded. The award followed the stated framework route, but the available process details do not set out how bids were scored or which technical or commercial factors determined the selection.

This award demonstrates demand from VisitScotland for user-experience tooling supplied through the Scottish Government SVAR framework. A supplier competing for a similar requirement would need to offer a credible user experience tool suitable for use across Scotland and be capable of supplying it through the framework route used here. The selected supplier was a large technology provider, and the single recorded bid came from a non-EU bidder, showing that international suppliers participated; these facts do not establish a formal size or nationality preference. The opportunity is a focused software or digital-service supply rather than a defined programme of design or development work. Providers with relevant product capability, framework access and the capacity to serve a Scotland-wide public-sector customer are therefore the closest fit when this buyer next requires comparable tooling.

## Notice

VisitScotland has awarded a contract for the provision of User Experience Tool from the Scottish Government SVAR Framework SP-21-034

### Lot Information

Lot 1

VisitScotland has awarded a contract for the provision of User Experience Tool from the SG SVAR Framework SP-21-034

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566725 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £81,434 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VisitScotland |
| Locality | EDINBURGH |
| Postcode area | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Computacenter |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 15 Oct 2026 at 01:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566725

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566725
  User Experience Tool - VisitScotland has awarded a contract for the provision of User Experience Tool from the Scottish Government SVAR Framework SP-21-034

## Notice URLs

- http://
- http://www.visitscotland.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000845546
- https://www.scotcourts.gov.uk/the-courts/court-locations/edinburgh-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000845546. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000845546.json.