---
title: "Oracle Software Licence and Support Agreement"
ocid: "ocds-r6ebe6-0000845557"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000845557"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000845557.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000845557.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)"
published: "2026-10-13"
---

# Oracle Software Licence and Support Agreement

Buyer: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)  
Current stage: Award  
OCID: ocds-r6ebe6-0000845557

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000845557)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000845557.json)

## Summary

Public Services Delivery Scotland (PSD Scotland), acting for NHS Scotland, procured continued support for Oracle software covered by its existing perpetual licences. The products underpin critical national and health-service systems: primary care payment administration for GPs, dentists, optometrists and pharmacists; blood and tissue collection, storage and distribution; national procurement; NHS management information and datasets, including Scottish Morbidity Records; and bespoke applications used by health boards. The requirement is for software support services rather than new software or implementation work. Delivery is for NHS Scotland services across Scotland. This is a specialist requirement centred on maintaining Oracle products already embedded in operational systems, rather than a general IT support service.

The procurement is complete and the support contract was awarded to Oracle Corporation UK Ltd. The contract was signed on 1 October 2026 and has a 12-month term, with a value of £335,000. The award exercises an extension option under an existing Oracle Unlimited Licence Agreement; the contract description says support may continue on an annually renewable basis, subject to annual support charges. The process used a limited procedure without prior publication of a competition. PSD Scotland’s stated rationale was that Oracle was the sole supplier with exclusive rights in the software. The award criteria were price. The process covered one lot and recorded one bid, from a non-EU supplier. The contracted support maintains the Oracle estate serving the NHS Scotland functions outlined above.

For suppliers considering comparable future work for PSD Scotland and NHS Scotland, credibility would depend on demonstrable capability to support Oracle products already licensed and embedded in critical, interconnected services. Relevant experience would include maintaining reliable, business-critical systems in healthcare settings, with an understanding of the operational consequences of disruption to primary care payments, blood services, procurement, national datasets and health-board applications. Suppliers would need to show they can provide continuity of specialist product support across this broad estate, rather than only general IT services or new software implementation. In this award, the buyer treated Oracle’s exclusive rights in the software as decisive and selected Oracle through a procedure without a published competition. A future comparable requirement would therefore turn on the applicable software rights and the buyer’s support needs, as well as the supplier’s technical fit.

## Notice

This award exercises a pre-existing extension option under the Oracle Unlimited Licence Agreement (ULA) to continue support for a range of Oracle products in which PSDS (on behalf of NHS Scotland) holds a perpetual licence to use. The current contract provides for ongoing support on an annually renewable basis thereafter subject to the annual support charges. The Oracle products in scope are used to support multiple critical NHS Scotland services including: - Primary Care systems used by PSDS Practitioner and Counter Fraud Services (P&CFS) systems to administer the payments to the four Primary Care practitioner streams of GPs, Dentists, Ophthalmists and Pharmacists. - Scottish National Blood Transfusion Service (SNBTS) used to support the collection, storage and distribution of blood and tissues. - National Procurement systems used to support the purchasing, supply and distribution of products and services. - NHS Scotland management information and national datasets including Scottish Morbidity Records and other datasets provided by Public Health Scotland. - Various bespoke applications and services operated by Health Boards.

### Lot Information

Lot 1

This award exercises a pre-existing extension option under the Oracle Unlimited Licence Agreement (ULA) to continue support for a range of Oracle products in which PSDS (on behalf of NHS Scotland) holds a perpetual licence to use. The current contract provides for ongoing support on an annually renewable basis thereafter subject to the annual support charges. The Oracle products in scope are used to support multiple critical NHS Scotland services including: - Primary Care systems used by PSDS Practitioner and Counter Fraud Services (P&CFS) systems to administer the payments to the four Primary Care practitioner streams of GPs, Dentists, Ophthalmists and Pharmacists. - Scottish National Blood Transfusion Service (SNBTS) used to support the collection, storage and distribution of blood and tissues. - National Procurement systems used to support the purchasing, supply and distribution of products and services. - NHS Scotland management information and national datasets including Scottish Morbidity Records and other datasets provided by Public Health Scotland. - Various bespoke applications and services operated by Health Boards.

### Procurement Information

Sole supplier with exclusive rights in software within scope.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566575 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £335,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland) |
| Locality | EDINBURGH |
| Postcode area | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Oracle Corporation UK Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Oct 2026 at 01:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566575

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT566575
  Oracle Software Licence and Support Agreement - This award exercises a pre-existing extension option under the Oracle Unlimited Licence Agreement (ULA) to continue support for a range of Oracle products in which PSDS (on behalf of NHS Scotland) holds a perpetual licence to use. The current contract provides for ongoing support on an annually renewable basis thereafter subject to the annual support charges. The Oracle products in scope are used to support multiple critical NHS Scotland services including: - Primary Care systems used by PSDS Practitioner and Counter Fraud Services (P&CFS) systems to administer the payments to the four Primary Care practitioner streams of GPs, Dentists, Ophthalmists and Pharmacists. - Scottish National Blood Transfusion Service (SNBTS) used to support the collection, storage and distribution of blood and tissues. - National Procurement systems used to support the purchasing, supply and distribution of products and services. - NHS Scotland management information and national datasets including Scottish Morbidity Records and other datasets provided by Public Health Scotland. - Various bespoke applications and services operated by Health Boards.

## Notice URLs

- http://
- http://publicservicesdelivery.scot/about/procurement/
- http://www.scotcourts.gov.uk/the-courts/sheriff-court/find-a-court
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000845557

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000845557. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000845557.json.