Award

Office Machines- Repair and Maintenance

H M REVENUE & CUSTOMS

This public procurement record has 4 releases in its history.

Award

19 Oct 2018 at 12:57

TenderAmendment

19 Oct 2018 at 12:46

TenderAmendment

30 Apr 2018 at 10:02

Tender

27 Mar 2018 at 10:49

Summary of the contracting process

H M Revenue & Customs (HMRC) has initiated a public procurement process for the tender titled "Office Machines- Repair and Maintenance" in the industry category of office machinery maintenance. The procurement is currently in the Award stage, with the contract period set to commence on 1 May 2018 and end on 30 April 2020. Interested suppliers were required to submit their bids by 10 April 2018, and the estimated value of the contract is £60,000. HMRC manages a network of 170 offices across the UK, including Northern Ireland, and the services sought include ad hoc repairs, preventative maintenance, and the possible sale and disposal of equipment.

This tender presents significant business growth opportunities for companies specialising in office machinery maintenance and repair, logistical services for equipment transportation, and those offering related products. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as they may find the requirements align well with their capabilities. Suppliers need to register with HMRC's SAP Ariba platform to participate in this tender, ensuring an accessible avenue for businesses looking to engage with public sector contracts.

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Notice Title

Office Machines- Repair and Maintenance

Notice Description

HMRC have identified a requirement for an external provider to assist with office machinery maintenance and repair. The requirement will consist of: 1. Ad hoc call outs for the repair of shredders/hole punchers/projectors, etc. 2. Planned preventative maintenance for larger ageing machines such as mailroom equipment; 3. Potentially the sale of fax machines and shredders 4. Disposal of any machines no longer needed Depending on the nature of the equipment, the supplier must be able to provide the service by arranging for service engineers to either: (a) make site visits to maintain/repair equipment at any of the Client's sites throughout the UK (inc. Northern Ireland); or (b) maintain/repair items in a workshop environment, using a postal/courier service for collection and return of equipment from the Client. HMRC currently have 170 offices situated across the United Kingdom, including Northern Ireland. These offices all contain office machinery such as Shredders, Hole Punchers, Projectors and Fax Machines, which require maintenance and servicing, ranging from a simple fix to a broken Hole Puncher to a Fax Machine which may need repairing. Over the next five years HMRC will be working to rationalise its estate moving from 170 individual offices to 13 Regional Centres, therefore the need for these services is likely to diminish over that period until all the Regional Centres are fully functioning when the need for the service will end completely. HMRC use an HMRC version of SAP Ariba Sourcing. Suppliers using HMRCs Ariba for the first time, will need to register at: http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full You may need to cut and paste the web address directly into your web browser. As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email jordan.warran@hmrc.gsi.gov.uk with your account ID number. Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event. Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0386c3b1-7f7b-42ac-88b1-cb8cd06b620b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/017752a1-6e49-49a7-b739-74fd5115d079
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50310000 - Maintenance and repair of office machinery

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Oct 20187 years ago
Submission Deadline
10 Apr 2018Expired
Future Notice Date
Not specified
Award Date
29 Apr 20187 years ago
Contract Period
30 Apr 2018 - 30 Apr 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

EXELA TECHNOLOGIES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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