Award

Award of Jontek Annual Maintenance Agreement for the Answerlink system

NORTH TYNESIDE COUNCIL

This public procurement record has 1 release in its history.

Award

17 May 2017 at 14:17

Award Notice
Summary of the contracting process

The North Tyneside Council has awarded a contract for the Jontek Annual Maintenance Agreement concerning the Answerlink system, primarily utilised by the Care Call service for tele-care call handling. This procurement falls within the telecommunications industry category and has a total value of £40,000. The contract period commenced on 1 April 2017 and will extend until 31 March 2018. The procurement process was conducted through a limited method, which did not involve prior publication of a contract notice, and the award was officially announced on 17 May 2017.

This tender presents significant opportunities for businesses specialising in maintenance services and telecommunication systems, particularly those that are capable of delivering service level agreements. Small and medium-sized enterprises (SMEs) will have a competitive advantage in this award since the contract has been designated to allow for their participation. Companies with expertise in providing comprehensive support and licensing for telecommunications systems would be particularly well-suited to explore similar procurement opportunities.

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Notice Information

Notice Title

Award of Jontek Annual Maintenance Agreement for the Answerlink system

Notice Description

Award Notice - Jontek Annual Maintenance Agreement for the Answerlink system. The Authority requires a service level agreement (SLA) for the Every Child Counts programme (ECC) Jontek is a specialist answerlink system which is currently used by the Care Call service for all tele-care call handling. To enable continuity of business and maintenance of their system, the provider will need to continue to maintain the system and provide 5 licences for continued use of the system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-03d19cc0-3e19-49f5-af72-ea477122bdc2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/39f55803-7381-4973-affb-3350e3b6d3c8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award of contract without prior publication of a contract notice
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32524000 - Telecommunications system

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
£19,068 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 May 20178 years ago
Submission Deadline
30 Mar 2017Expired
Future Notice Date
Not specified
Award Date
30 Mar 20178 years ago
Contract Period
31 Mar 2017 - 31 Mar 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH TYNESIDE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH TYNESIDE
Postcode
NE27 0BY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Cramlington and Killingworth

Supplier Information

Number of Suppliers
1
Supplier Name

JONTEK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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