Tender

Speak Up Helpline

ATAMIS LTD

This public procurement record has 3 releases in its history.

TenderAmendment

16 Feb 2023 at 14:06

Tender Notice
Tender

15 Feb 2023 at 15:27

Tender Notice
Tender

15 Feb 2023 at 15:07

Tender Notice
Summary of the contracting process

The Department of Health and Social Care is seeking a provider for the "Speak Up Helpline" project, aiming to deliver a signposting helpline and online tool for NHS and social care workers. The procurement is at the "Tender" stage with a closing date of 22nd March 2023. The contract period is expected to start on 1st June 2023 and end on 31st May 2026. The procurement method is an Open procedure with a total contract value of £362,531. The main industry category is services, focusing on business services, call centres, and office-support services.

This tender by the Department of Health and Social Care offers opportunities for businesses specialised in law, marketing, consulting, recruitment, printing, security, call centres, and office-related services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to apply for this procurement. The procurement process is open above the defined threshold, providing a chance for qualified businesses to contribute to public services and grow their market presence.

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Notice Information

Notice Title

Speak Up Helpline

Notice Description

The Department of Health and Social Care is looking to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers. Intended contract term: 12 months with the option to extend for up to 24 months in 12 month periods. Estimated contract value (including extensions): PS162,531 (plus PS200,000 as maximum value of a potential variation in years 2 & 3 of the contract, excluding VAT. Therefore, possible total value for the duration of the contract PS362,531. The opportunity will be available on the DHSC Atamis eTendering System. Select this link to access and register your organisation to the Atamis system https://health-family.force.com/s/Welcome, if you have not already done so. To find this opportunity in the eTendering system, select "Find Opportunities" and then search by project number or title. Once you have found the Opportunity, press the 'Register Interest' button to register your interest. This will make the project to appear on 'My proposals and quotes'. From there you can review documents, send clarification messages, submit the response, or decline to respond, if you decide not to participate in the opportunity. For full details on the instruction to tender and terms of participations please refer to the Invitation to Tender document.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-04cf1f9d-7304-4f99-aafd-6e70f0be4a27
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/59b8a3f7-5300-463f-89fb-bba2957816e8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79500000 - Office-support services

79512000 - Call centre

79990000 - Miscellaneous business-related services

Notice Value(s)

Tender Value
£362,531 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Feb 20233 years ago
Submission Deadline
22 Mar 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2023 - 31 May 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ATAMIS LTD
Additional Buyers

DHSC

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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