Award

ICT17037 - Supply of an Externally Hosted Claims Management Solution

DERBYSHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

16 Jun 2021 at 10:06

Award Notice
Tender

20 Oct 2020 at 09:13

Tender Notice
Tender

19 Oct 2020 at 12:42

Tender Notice
Summary of the contracting process

The Derbyshire County Council is conducting a public procurement process for the tender titled "ICT17037 - Supply of an Externally Hosted Claims Management Solution." This project falls under the software package and information systems category, with an estimated value of £450,000. The procurement method adopted is an open procedure, and the tender period concluded on 19th November 2020. The contract period is set to run from 4th June 2021 to 3rd June 2026, with delivery expected in England.

This contract presents significant opportunities for businesses in the IT sector, particularly those specialising in software development and claims management systems. SMEs, as well as voluntary, community, and social enterprises (VCSEs), are encouraged to participate in this procurement process, which aims to enhance efficiencies within council systems through improved workflow integration. Businesses that can offer secure data handling, documentation management, and interoperable solutions would find themselves well-positioned to compete for this contract.

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Notice Information

Notice Title

ICT17037 - Supply of an Externally Hosted Claims Management Solution

Notice Description

The Council is seeking to procure an Externally Hosted Claims Management Solution that will integrate with certain Council systems to ensure full interoperability and achieve greater efficiencies through predefined Workflows. Key Deliverables/Objectives The following key deliverables and objectives are within the scope of this procurement: * The ability to generate, store and manage documentation; * The ability to import data from electronic claim forms; * Record Incidents in addition to claims; * The ability to send sensitive data securely; * Export records or reports various formats; * Full Reserve history; * Full payment/recovery recording; * Comprehensive search function; * Automatic alerts; * Pop up alerts for certain criteria; * The ability to link claims together; * Claims dash board with Workflows; * Time Lag tracking over the lifespan of a claim; * System Administrators able set up permissions and access levels; * System Administrators able to create Workflows; * Functionality to set up multiple Clients; * A comprehensive reporting suite; * The ability to benchmark; * The ability to create a report that can be auto-generated; and * Full Audit Trails of User activity. This Tender is being advertised through OJEU and the notice was submitted on 19th October 2020.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-053dbc46-1774-4b11-93c5-f55d4533c911
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/52f2a2da-ff8d-4fcd-a83e-a785b1ab36a8
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
Not specified
Awards Value
£450,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jun 20214 years ago
Submission Deadline
19 Nov 2020Expired
Future Notice Date
Not specified
Award Date
11 Mar 20214 years ago
Contract Period
8 Jun 2021 - 8 Jun 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DERBYSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MATLOCK
Postcode
DE4 3AG
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF13 South and West Derbyshire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Derbyshire Dales
Electoral Ward
Matlock West
Westminster Constituency
Derbyshire Dales

Supplier Information

Number of Suppliers
1
Supplier Name

ALPHATEC SOFTWARE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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