Tender

Connexus Tender for ICT Help Desk Service Software

CONNEXUS HOMES LIMITED

This public procurement record has 1 release in its history.

Tender

14 Jan 2022 at 17:45

Tender Notice
Summary of the contracting process

The Connexus Tender for ICT Help Desk Service Software is currently active, with Connexus Homes Limited as the buying organisation located in the West Midlands, England. This procurement falls under the services category, specifically focusing on software package and information systems, with an estimated value of £30,000. The procurement method is an open procedure, and interested parties should note that the tender period ends on 25 February 2022. The contract start date is set for 22 March 2022, with the contract lasting until 21 March 2025.

This tender represents an excellent opportunity for businesses that specialise in IT services, particularly those providing software solutions related to IT helpdesk support. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement allows for a collaborative approach to continuous improvement in ICT service delivery. Companies with expertise in helpdesk services, software development, and systems support will find this tender particularly relevant, as Connexus aims to enhance efficiencies through a comprehensive helpdesk application.

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Notice Information

Notice Title

Connexus Tender for ICT Help Desk Service Software

Notice Description

The purpose of this tender is to appoint a provider to supply an on premise ICT Help Desk software application across Connexus. This software is to provide an ITIL approach in the delivery of ICT Services and its associated available tools within the organisation. Connexus is looking at Continual Improvements to drive efficiencies within a "One Stop" application that delivers on all aspects and functionality that a Help Desk software can provide.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6cb0d1dc-902d-4269-8536-97307ace4937
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48517000 - IT software package

72000000 - IT services: consulting, software development, Internet and support

72250000 - System and support services

72253000 - Helpdesk and support services

72253100 - Helpdesk services

72253200 - Systems support services

72261000 - Software support services

Notice Value(s)

Tender Value
£30,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jan 20224 years ago
Submission Deadline
25 Feb 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
22 Mar 2022 - 21 Mar 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CONNEXUS HOMES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CRAVEN ARMS
Postcode
SY7 9BW
Post Town
Shrewsbury
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG West Midlands (England)
Local Authority
Shropshire
Electoral Ward
Church Stretton and Craven Arms
Westminster Constituency
South Shropshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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