Award

Salesforce CRM Support

FCO SERVICES

This public procurement record has 1 release in its history.

Award

03 Dec 2018 at 09:32

Award Notice
Summary of the contracting process

The procurement process involves FCO Services, based in Milton Keynes, which has completed a tender titled "Salesforce CRM Support" under the industry category of Customer Relation Management software package. The procurement method used was selective, specifically through a competitive dialogue, and the contract was awarded with a total value of £28,800. The contract period commenced on 21 September 2018 and concluded on 14 October 2019. The tendering stage has now been finalised as complete with formal publication of the award notice occurring on 3 December 2018.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in customer relationship management solutions and digital technology services. Businesses that possess expertise in CRM software implementation and support are well-positioned to compete in similar upcoming tenders. The competitive dialogue approach indicates that a collaborative and flexible response to client requirements will be valued, making it essential for potential suppliers to showcase innovative solutions and strong support capabilities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Salesforce CRM Support

Notice Description

Provision of CRM Support - Call Off from FCO Services Framework Ref XLY832/026/18 Additional information: N/A

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d1e319ed-8659-4300-aa0c-b3e8ed1e6aea
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Competitive dialogue (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£28,800 Under £100K
Lots Value
Not specified
Awards Value
£28,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20187 years ago
Submission Deadline
20 Sep 2018Expired
Future Notice Date
Not specified
Award Date
19 Sep 20187 years ago
Contract Period
20 Sep 2018 - 14 Oct 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FCO SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MILTON KEYNES
Postcode
MK19 7BH
Post Town
Milton Keynes
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
Not specified
Local Authority
Milton Keynes
Electoral Ward
Newport Pagnell North & Hanslope
Westminster Constituency
Milton Keynes North

Supplier Information

Number of Suppliers
1
Supplier Name

METHODS BUSINESS AND DIGITAL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb-2018-12-03T09:32:26Z",
    "date": "2018-12-03T09:32:26Z",
    "ocid": "ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "7620126126-1",
        "title": "Salesforce CRM Support",
        "description": "Provision of CRM Support - Call Off from FCO Services Framework Ref XLY832/026/18 Additional information: N/A",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48445000",
            "description": "Customer Relation Management software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "MK19 7BH"
                    }
                ]
            }
        ],
        "value": {
            "amount": 28800,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive dialogue (above threshold)",
        "tenderPeriod": {
            "endDate": "2018-09-20T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-09-21T00:00:00+01:00",
            "endDate": "2019-10-14T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-79704",
            "name": "FCO SERVICES",
            "identifier": {
                "legalName": "FCO SERVICES"
            },
            "address": {
                "streetAddress": "HANSLOPE PARK",
                "locality": "MILTON KEYNES",
                "postalCode": "MK197BH",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "PurchasingEnquiries@fco.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-93319",
            "name": "METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED",
            "identifier": {
                "legalName": "METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED"
            },
            "address": {
                "streetAddress": "EC1A 4EN"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-79704",
        "name": "FCO SERVICES"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb-1",
            "status": "active",
            "date": "2018-09-20T00:00:00+01:00",
            "datePublished": "2018-12-03T09:32:26Z",
            "value": {
                "amount": 28800,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-93319",
                    "name": "METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-09-21T00:00:00+01:00",
                "endDate": "2019-10-14T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/d1e319ed-8659-4300-aa0c-b3e8ed1e6aea",
                    "datePublished": "2018-12-03T09:32:26Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}