Tender

Employee Assistance Programme

UNIVERSITY OF KENT

This public procurement record has 1 release in its history.

Tender

22 Aug 2024 at 14:07

Tender Notice
Summary of the contracting process

The University of Kent is inviting tenders for its Employee Assistance Programme (EAP) to support the wellbeing and health of its staff. The procurement is categorised under guidance and counselling services (CPV 85312300) with additional classifications in health services. The tender process is currently active and falls under the "Tender" stage with a deadline for submissions set for the 19th of September, 2024. The contract is set to commence on the 27th of January, 2025 and will run for three years until the 26th of January, 2028, with a potential extension of up to two additional years in one-year instalments. This service will be primarily delivered in the South East region of the United Kingdom.

This tender represents a significant opportunity for companies specialising in employee wellbeing, counselling, and comprehensive support services to collaborate with a prestigious institution. Firms that can provide confidential, 24/7 access to frontline services, structured counselling, and a broad range of work-life support will find this tender particularly attractive. The programme will cater to approximately 4,000 employees, offering both in-person and remote support. Businesses with robust capabilities in handling both direct and indirect referrals, and those willing to provide promotional and launch planning assistance, will be well-suited for this contract. This procurement is a chance to secure long-term engagement with the University, contributing to the healthier work-life balance of its staff.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Employee Assistance Programme

Notice Description

The University of Kent highly values the wellbeing and health of its staff. It chooses to provide an Employee Assistance Programme (EAP) as a major way to show commitment. The EAP is an externally positioned resource, which helps employees with problems that originate both in and outside of the workplace. The University envisages an uptake of approximately 4,000 employees; however, annual usage of the service fluctuates between 9-10%. The University makes no guarantee to spend level. The EAP will provide the following for the cohort of 4,000 employees. * Free, confidential, 24/7 365 days per year access to its frontline services and ad hoc counselling support * Structural face to face/telephone/online counselling as assessed and required; this will be a minimum of at least 6 sessions per individual per year. This counselling will be provided in line with service level agreements as specified in the Technical Questionnaire * Work-Life Information support services in the following areas: * Life Management & Practical Issues Support, e.g. consumer, financial, debt, family support concerns and advice * Legal Support * General Information Services * Online/Portal/website/app information services * Individuals can self-refer directly and the service will take indirect referrals from managers, Human Resources and Occupational Health * Management Support Helpline * Freephone access from UK landlines and, preferably, mobiles, with a separate Freephone or low cost number for calls from outside the UK * Critical Incident Telephone Support for individuals and managers (with on Campus support accessible if deemed required) * Launch Planning Assistance to include Launch Materials and on Campus staff sessions at both Canterbury and Medway campuses. * Promotional webinars and access to bespoke promotional materials throughout the lifetime of the contract. The current contract is due to expire in January 2025 and the University of Kent is retendering the requirement. The contract will commence on the 27/01/2025 and run for a period of 3 years until 26/01/2028. The University reserves the right to extend the contract for a period of 2 years at the end of the original contract period, agreed annually in 12-month instalments, subject to satisfactory performance of the contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0e9a0f55-2930-49e6-a6f0-97036c9d0348
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ab631142-ca8e-4fed-ae64-c198dfa2689b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85100000 - Health services

85140000 - Miscellaneous health services

85147000 - Company health services

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Aug 20241 years ago
Submission Deadline
19 Sep 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
27 Jan 2025 - 26 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF KENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CANTERBURY, KENT
Postcode
CT2 7NZ
Post Town
Canterbury
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLJ South East (England)
Local Authority
Canterbury
Electoral Ward
Blean Forest
Westminster Constituency
Canterbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-0e9a0f55-2930-49e6-a6f0-97036c9d0348-2024-08-22T15:07:36+01:00",
    "date": "2024-08-22T15:07:36+01:00",
    "ocid": "ocds-b5fd17-0e9a0f55-2930-49e6-a6f0-97036c9d0348",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "20240822150732-97209",
        "title": "Employee Assistance Programme",
        "description": "The University of Kent highly values the wellbeing and health of its staff. It chooses to provide an Employee Assistance Programme (EAP) as a major way to show commitment. The EAP is an externally positioned resource, which helps employees with problems that originate both in and outside of the workplace. The University envisages an uptake of approximately 4,000 employees; however, annual usage of the service fluctuates between 9-10%. The University makes no guarantee to spend level. The EAP will provide the following for the cohort of 4,000 employees. * Free, confidential, 24/7 365 days per year access to its frontline services and ad hoc counselling support * Structural face to face/telephone/online counselling as assessed and required; this will be a minimum of at least 6 sessions per individual per year. This counselling will be provided in line with service level agreements as specified in the Technical Questionnaire * Work-Life Information support services in the following areas: * Life Management & Practical Issues Support, e.g. consumer, financial, debt, family support concerns and advice * Legal Support * General Information Services * Online/Portal/website/app information services * Individuals can self-refer directly and the service will take indirect referrals from managers, Human Resources and Occupational Health * Management Support Helpline * Freephone access from UK landlines and, preferably, mobiles, with a separate Freephone or low cost number for calls from outside the UK * Critical Incident Telephone Support for individuals and managers (with on Campus support accessible if deemed required) * Launch Planning Assistance to include Launch Materials and on Campus staff sessions at both Canterbury and Medway campuses. * Promotional webinars and access to bespoke promotional materials throughout the lifetime of the contract. The current contract is due to expire in January 2025 and the University of Kent is retendering the requirement. The contract will commence on the 27/01/2025 and run for a period of 3 years until 26/01/2028. The University reserves the right to extend the contract for a period of 2 years at the end of the original contract period, agreed annually in 12-month instalments, subject to satisfactory performance of the contract.",
        "datePublished": "2024-08-22T15:07:36+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "85312300",
            "description": "Guidance and counselling services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "85100000",
                "description": "Health services"
            },
            {
                "scheme": "CPV",
                "id": "85140000",
                "description": "Miscellaneous health services"
            },
            {
                "scheme": "CPV",
                "id": "85147000",
                "description": "Company health services"
            },
            {
                "scheme": "CPV",
                "id": "85000000",
                "description": "Health and social work services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2024-09-19T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-01-27T00:00:00Z",
            "endDate": "2028-09-26T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/ab631142-ca8e-4fed-ae64-c198dfa2689b",
                "datePublished": "2024-08-22T15:07:36+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "description": "Please register to EU Supply e-tendering portal to view and download the tender documentation. All questions should be directed through the e-tendering portal.",
                "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83079&B=UNIVERSITYKENT"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-172765",
            "name": "University of Kent",
            "identifier": {
                "legalName": "University of Kent"
            },
            "address": {
                "streetAddress": "The Registry",
                "locality": "Canterbury, Kent",
                "postalCode": "CT2 7NZ",
                "countryName": "ENG"
            },
            "contactPoint": {
                "name": "Claire Baxter",
                "email": "c.baxter@kent.ac.uk"
            },
            "details": {
                "url": "https://www.kent.ac.uk/finance/procurement.html"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-172765",
        "name": "University of Kent"
    }
}