Award

SC23037 - Passenger Information Portal

KENT COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

09 May 2024 at 14:54

Award Notice
Tender

08 Dec 2023 at 14:40

Tender Notice
Summary of the contracting process

Kent County Council is implementing a procurement process for a Bus Passenger Information Portal as part of its Bus Service Improvement Plan (BSIP). The portal aims to enhance public transport information in Kent, providing interactive bus maps, real-time schedules, and journey planning tools. The contract, valued at £125,000 GBP and procured through an open procedure, has a tender deadline of January 19, 2024, with a contract period from April 1, 2024, to March 31, 2028.

The procurement opportunity by Kent County Council presents a chance for businesses in transport services and IT consulting to participate. Companies offering software development, internet services, and support are well-suited to compete. The portal's implementation seeks to benefit approximately 1,578,500 residents and visitors in the Kent area, with the potential to boost usage of sustainable transport modes and contribute to patronage recovery in the post-pandemic period.

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Notice Information

Notice Title

SC23037 - Passenger Information Portal

Notice Description

In March 2021, the UK Government publish a new National Bus Strategy setting out a framework for bus service recovery from the Covid-19 pandemic and a vision for future bus service improvements across the UK. The national strategy placed a requirement on all Local Transport Authorities to create a Bus Service Improvement Plan (BSIP). Kent County Council's (the Council) Bus Service Improvement Plan published in October 2021 set out a vision for how the Authority will try to improve bus services in Kent over the coming years. Initiatives proposed to be delivered sit within eight areas: bus priority; highways initiatives; fares and ticketing; BRT and MaaS; network developments; bus stop infrastructure; public transport information; and air quality. Kent County Council are now implementing the initiatives agreed with the Department for Transport utilising the funding made available. As part of the Public Transport Information BSIP project area, Kent County Council are looking to procure and deliver a Bus Passenger Information Portal for the public. This is seeking to provide a one-stop-shop for Kent public transport information, including an interactive bus map with pop up timetables, real time bus and rail departure times and multi-modal journey planning functionality. This is seeking to generate increased usage of public and sustainable modes of transport through improved quality of service information. The Bus Passenger Information Portal would be publicly accessible and free to all users. It would be open for use by the 1,578,500 people who live within the Kent County Council area and those who plan to visit the area from elsewhere. Prior to the pandemic, Kent's bus services reached on average 179,000 journeys on weekdays, 118,000 on Saturdays and 44,000 on Sundays. While there has been a reduction in patronage since the pandemic, the platform will have a large audience of users, with the ambition being that the tool helps contribute towards the patronage recovery. It is noted that during the lifetime of the contract under a separate procurement exercise, Kent County Council is planning to install QR codes across all bus stops within the County to provide real-time bus departures. It is the expectation that the QR codes would provide a direct link to the interactive bus map as procured as part of this contract, and that the Map provider will provide unique URL links to each specific stop which will be incorporated within the QR codes at no additional cost.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0ebcc292-ed89-40fa-bfb8-7bd9ac5a49cc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9605fe29-1b2a-42fb-9ec3-2e5bf1f1bcf1
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

72 - IT services: consulting, software development, Internet and support

CPV Codes

60000000 - Transport services (excl. Waste transport)

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£125,000 £100K-£500K
Lots Value
Not specified
Awards Value
£102,600 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 May 20241 years ago
Submission Deadline
19 Jan 2024Expired
Future Notice Date
Not specified
Award Date
27 Mar 20241 years ago
Contract Period
14 Apr 2024 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KENT COUNTY COUNCIL
Contact Name
Adam Chilvers
Contact Email
adam.chilvers@kent.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1XX
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
Not specified
Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

EMBER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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