Award

Mail Management Services

NHS RESOLUTION

This public procurement record has 1 release in its history.

Award

04 Jul 2025 at 15:45

Summary of the contracting process

The procurement process for "Mail Management Services" has been completed by NHS Resolution, a buyer located in London, United Kingdom. The procurement falls under the industry category of mail delivery services and was executed through a selective procurement method using a call-off from a framework agreement. The contract was awarded to XEROX (UK) LIMITED with a contract value of £400,000. The contract period commenced on 26 May 2025 and is set to conclude on 25 May 2029. This process allows NHS Resolution to streamline its mail processes by outsourcing the inbound and outbound digital mail services.

This tender provides significant opportunities for businesses involved in digital mail and document management services, specifically those capable of offering secure digital repository access and efficient mail distribution capabilities. Although it is specifically suited for larger enterprises given the scale of operations like XEROX, other companies with strong infrastructure in place to support large-scale mail management solutions could also compete in similar future tenders. This contract underlines the importance of being part of relevant framework agreements to gain access to selective procurement opportunities in the public sector.

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Notice Title

Mail Management Services

Notice Description

Service Requirement: The requirement is for a mail management service which broadly covers the following two elements: * An inbound digital mail service for mail to be redirected to the provider offices to be scanned and uploaded to a secure online document repository, where NHSR can access the documents electronically. * An outbound digital mail service for NHSR to transfer outbound documents to the provider using an electronic or web interface, for the provider to print, collate, fold, envelope and post out as letters.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-0ec4c816-039d-4461-bd5d-d0572436ca5d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dd5b9b06-45f7-4942-a56d-1d0d9dbb5750
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64121100 - Mail delivery services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
£400,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jul 20257 months ago
Submission Deadline
4 Dec 2024Expired
Future Notice Date
Not specified
Award Date
5 Jun 20258 months ago
Contract Period
25 May 2025 - 25 May 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS RESOLUTION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

XEROX (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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