Notice Information
Notice Title
Consumer and Travel Trade Claims Handling
Notice Description
Provision of services needed in the event of an ATOL crisis - including Consumer and Travel Claims Management, call center facility
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-0fceb754-4a8e-4dc4-bee7-433d37ff3d20
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/929c27d6-7989-4ddf-bc33-8349896caf4e
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £10,000,000 £10M-£100M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 7 Sep 20205 years ago
- Submission Deadline
- 19 Oct 2020Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 4 Jan 2021 - 31 Aug 2024 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE CIVIL AVIATION AUTHORITY
- Contact Name
- Not specified
- Contact Email
- jacqueline.hollister@caa.co.uk
- Contact Phone
- +443301382584
Buyer Location
- Locality
- CRAWLEY
- Postcode
- RH6 0YR
- Post Town
- Redhill
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ28 West Sussex (North East)
- Delivery Location
- Not specified
-
- Local Authority
- Crawley
- Electoral Ward
- Langley Green & Tushmore
- Westminster Constituency
- Crawley
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/929c27d6-7989-4ddf-bc33-8349896caf4e
7th September 2020 - Opportunity notice on Contracts Finder -
https://www.delta-esourcing.com/tenders/UK-UK-Crawley:-Call-centre./AMK3F835P2
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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