Award

eCase Correspondence Complaints case management System

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

27 Mar 2018 at 09:00

Summary of the contracting process

The Department for Work and Pensions has successfully completed a tender process for the "eCase Correspondence Complaints Case Management System," which is classified under IT services: consulting, software development, Internet and support. The tender, with a contract value of £403,384, was awarded on 9th March 2018 after a submission period that ended on the same date. The contract period is set from 12th March 2018 to 11th March 2020, covering a wide delivery area including the United Kingdom and British Overseas Territories.

This procurement presents significant opportunities for businesses, particularly those specialising in IT services and software development, to enhance their service offerings. Companies designed for SMEs may find this contract appealing, especially those with capabilities in case management systems tailored for public sector applications. This tender also highlights the importance of compliance and management in handling sensitive information, which may attract vendors with experience in public sector projects.

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Notice Title

eCase Correspondence Complaints case management System

Notice Description

eCase is a flexible and secure case management system designed specifically for Public Sector. The service enables a single platform for management of Freedom of Information (FOI), SARs, Ministerial Correspondence (MC), Parliamentary Questions (PQ), Letters, Complaints, Court Orders, and Investigations.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-10321a20-bf22-493f-8300-b64a82d740ae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e6fe9cf5-86c6-4d63-81d1-fc4b502ec7fc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£403,384 £100K-£500K
Lots Value
Not specified
Awards Value
£403,384 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Mar 20187 years ago
Submission Deadline
9 Mar 2018Expired
Future Notice Date
Not specified
Award Date
9 Mar 20187 years ago
Contract Period
12 Mar 2018 - 11 Mar 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

FIVIUM

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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